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Project Quality Assurance

Location:
New York, NY
Posted:
August 15, 2011

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Resume:

SENIOR BUSINESS ANALYST

Summary of skills:

Over 10 years of diversified experience ranging from business analysis, quality assurance and project leadership in the Financial Services industry with knowledge in Equities, Equity Capital Markets, Credit Risk and Repos.

Experience and knowledge of SDLC methodologies and the Rational Unified Process methodology.

Experienced in developing Use Cases and process flow diagrams, and writing Business Requirements (BRD), Software Requirements/Functional Specification (FRS) documents, Requirements Traceability Matrix, end-user training manuals, Test Cases and Test Scripts for System and UAT testing.

Conducted gap, business impact analysis, business use cases, and defined constraints, risks, and dependencies and presented to the project team.

Familiar with Requirements Management using CMM Level 2 principles and the best practices.

Experienced with Microsoft Office Suite (MS Word, Excel, Powerpoint, Visio and Project), MS Project, Rational RequisitePro, ClearQuest, and TestDirector.

Excellent communication, analytical, interpersonal, and presentation skills. Communicate effectively with customers and stakeholders.

Excellent organizational skills with the ability of building business relationships with multiple levels of peers and management.

Highly developed problem solving, analytical, facilitation and multi-tasking skills.

Professional Experience:

Standard and Poors, NYC Oct 2010 – Present

Senior Business Analyst (Consultant)

Responsible for the detailed analysis and understanding of Standard and Poor’s policies, practices and guidelines with respect to the SEC, FSA and EU regulations.

Interfaced with Legal, Compliance, Ratings Operations and Analytical Managers to understand and translate the regulatory policies and guidelines into detailed procedures and business rules.

Assisted Ratings Operations in defining detailed business procedures that need to be in place by the policy effective date set forth by the SEC.

Documented the product vision, business requirements (BRD) and business process workflows for the Analyst Rotation and Look-Back Review regulatory policies as part of the Firm’s effort to be compliance with SEC (Dodd-Frank), FSA and EU regulatory requirements.

Morgan Stanley, NYC Feb 2010 – Sept 2010

Senior Business Analyst (Consultant)

Performed data reviews for new IT applications to verify that the data within the application meets regulatory and operational record keeping requirements as part of the Firm’s overall efforts for risk reduction.

Documented detailed business (BRD) and functional system requirements (FRS), and process flows for the Information Lifecycle Management tool used to support the application review and remediation business processes by the ILM team.

Assisted in the preparation and execution of user acceptance testing.

Identified, documented and escalated as appropriate issues that may arise during the various stages of the project lifecycle.

Conducted meetings with the IT owners, Legal and Compliance to ensure that records of a certain type are kept for as long as legally or operationally required as defined in the Firm’s master retention schedule, the authoritative source of retention information for the Firm.

Documented closure reports detailing retention requirements for each data type identified within an application.

Where remediation was required, coordinated with the IT owner to ensure the records complied with the retention period set forth in the master retention schedule for purposes of records management.

Bank of New York, NYC Sept 2007 – June 2009

Senior Business Analyst, AVP

Determined and fully documented business requirements (BRD) and process improvements for end-to-end Repo Transactions.

Developed functional requirements (FRS) to meet the signed off business requirements and communicated these to the IT teams.

Managed changes by working with business units to determine and document the business process and workflow changes.

Utilized Rational RequisitePro for requirements traceability and management by ensuring business requirements were traced to functional requirements, and functional requirements into test cases.

Clarified client requirements, business needs and project objectives, via feedback sessions and client meetings, in collaboration with all stakeholders

Established solid working relationships with open communication with customer and business via meeting and interviews.

Worked with QA team to design test cases for System and User Acceptance Testing.

Performed system testing and logged defects into Clearquest for resolution.

Coordinated and participated in User Acceptance testing and provided daily status reports to the project team.

Created user procedures and training materials, and conducted training sessions with the users using Webex demonstrations.

Merrill Lynch, NYC Sept 2005-Aug 2007

Business Analyst (Consultant)

Interfaced with Portfolio and Sales traders to develop Use Cases and Software Requirements Specifications (FRS) to implement enhancements for the Fidessa Execution Desk and the Sales Trading Platforms.

Utilized RUP to configure and develop process, standards and procedures.

Provided training and support to the portfolio and sales traders. Coordinated the training schedules and facilities.

Developed training materials and application user guide ensuring that training matches the business expectations.

Responsible for the system and regression testing of all enhancements to the trading platforms.

Performed JAD sessions with the Syndicate Desk and Dealogic vendor to gather new requirements for system enhancements for DealManager, Dealogic’s bookbuilding solution.

Documented business requirements gathered from these sessions teaming with front and middle office analysts and technologists on effort.

Developed and executed User Acceptance test scripts and ensured the testing results corresponded to the business expectations.

Coordinated production rollouts for DealManager and other Equity Capital Market products.

JPMorgan Chase, NYC July 2003-Aug 2005

Business Analyst

Conducted requirement workshops among all project stakeholders to verify and validate the business requirements for the migration of Credit Default Swaps from the Proprietary Positioning Business to Credit Risk Management systems to capture credit exposure with the rest of the firm’s FX and Derivatives portfolio.

Developed functional requirements (FRS), Test Cases and Test Scripts to meet the business requirements and communicated these to the IT teams. Ensure that all artifacts complied with corporate SDLC policies and guidelines.

Developed a strong partnership and acted as a key point of contact between business and technology team members.

Coordinated and participated in User Acceptance testing, and ensured that requirements documentation was easily translated into User Acceptance test cases using Traceability Matrices.

Employed CMM Level 2 principles and practices on projects using RUP, focusing primarily on the Requirements Management key process area.

TIAA-CREF, NYC July 1998-June 2003

Business Analyst/Quality Assurance Analyst

Interfaced with business users to prepare and update the Project Scope, Business Requirements (BRD) and Software Requirements Specifications (FRS) for the Employer-sponsored Plan Online Enrollment system and Online Individual Retirement Annuity system.

Developed Use Cases, screen mock-ups, and business process workflows.

Coordinated and conducted meetings for user review and approval at all stages of system development and deliverables.

Helped manage project plan milestone deliverables and the Risk and Issues Tracking log.

Created test cases and test scripts and performed system and regression testing against future releases

Restored communications between QA Test and Development teams resulting in improved workflow.

Presented testing status to internal and external audiences.

Applied TIAA-CREF Project Management Methodology Guidelines throughout each project life cycle.

Education:

Oklahoma City University, Oklahoma, August 1996 - May 1998

Master of Business Administration (Honors) - Major in Information Systems

University of Oklahoma, Oklahoma, August 1992 - May 1996

Bachelor of Science in Business Administration - Major in Finance and Marketing

Certifications:

Chartered Mutual Fund Counselor, April 2002

Project Management and Leadership, November 2000

Academic Organizations:

Member of Delta Mu Delta National Honor Society

Seminars:

Real World Requirements * Software Project Survival * Building Better Software in with Use Cases * Peer Reviews for Higher Quality and Productivity



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