Executive Administrative Assistant/Office Manager
Resume:
Christina Anderson
Hanahan SC 29410
********.********@*****.***
********.********@*******.***
Talented person with strong engineering, supervisory, customer service, and office background
SUMMARY OF QUALIFICATIONS
Over 10 years of management, customer service, and administrative experience
Organized and meticulous with exceptional written and verbal communication skills
Quick learner that adapts easily to new protocol and changing environment
WORK HISTORY
Sbarro 10/2010-3/2011
2070 Sam Rittenberg Boulevard
Charleston SC 29407
Assistant Manager
Responsible for opening and closing duties of store, operated cash register, and a key holder
Handled daily revenue reports and data entry
Assisted customers and employees with food orders and other store responsibilities
Had access to the company safe and deposited daily store earnings into nightly deposit box at the bank
Stanley Associates/CGI-Cable Fabrication-DOD 3/2008-9/2010
1101 Remount Road Suite 900
North Charleston SC 29406
Engineer Technician
Fabricated various types of cables for various projects, which are integrated into military vehicles
Stanley Associates-Charleston Passport Center-DOS 3/2005-3/2008
1101 Remount Road Suite 900
North Charleston SC 29406
Customer Service-Passport Support Associate-Email/Fax Team Leader
Promoted within two months of hire to provide leadership to the email/fax team in a highly secured, confidential setting
Received faxes & emails from the National Passport Information Center, who receives inquiries from applicants for US Passports and/or Entry Cards
Maintained spreadsheets & reports
Key holder
Applied monies to US Passport and/or Entry Card applications
Tracked status on documents
Handled daily filing, data entry, faxing, copying, and other general office duties
Formatted Information Request Letters to be sent to applicants
Made supervisory decisions
Distributed work
Dealt with fraudulent cases
Meeting caller
Assisted co-workers
Processed US Passport and Entry Card applications
Worked with various computer software; Ex: TDIS-Travel Document Issuance System and Odyssey, a tracking system for US Passport and/or Entry Card applicant files in Customer Service
Recognized by Ambassador Maura Harty by receiving a certificate for Outstanding Achievement in Customer Service
Formerly Known As Fuentez Systems Concepts-Stanley Associates 2/2005-3/2005
1101 Remount Road Suite 900
North Charleston SC 29406
IT Products Division-Expediting Specialist
Tracked status on orders to confirm delivery of parts
Handled daily filing, data entry, faxing, copying and other general office duties
Responsible for assisting with secretarial work and customer service
Responsible for assisting with daily office operations
Key holder
Handled daily reports
Fuentez Systems Concepts 8/2004-2/2005
1101 Remount Road Suite 900
North Charleston SC 29406
Receptionist
Responsible for opening and closing duties of front door of highly secured area and was a key holder
Assisted co-workers with duties (daily reports, data entry, and other responsibilities)
Responsible for secretarial work and customer service
Handled faxing, copying, mail/check distribution, and other general office duties
Answered a computerized multi-line telephone system
CERTIFICATIONS
Connector Certification Course 2010
EDUCATION
Hanahan High School Graduate 5/2000
Hanahan SC 29410
REFERENCES
Available upon request
Contact this candidate