Customer Service Manager

Michael Cronin

** ****** ******

Quincy, MA *****

(617) 285- 2971

***********@*****.***

EDUCATION

Dates attended: 01/2010-12/2010 Kaplan Career Institute Charlestown, MA

Diploma: Electrical Program

Will receive 900 clock hours towards MA Electrical License consisting of 600 hours of lecture and 300 hours of hands on projects

• National Electric Code and MA Amendments

• Mechanical Skills: Hand & power tools, commercial, industrial & residential wiring and piping, manual estimating

• Troubleshooting Skills: Meters and using schematics

• Fundamentals of electricity direct and alternating current

• Circuit wiring and devices

• Circuit calculations & installations

• Safety tools and equipment

• Motor control wiring

• Estimating

• Services and feeder panel sizing for commercial and residential application

North Quincy High School 2003- 2007 Quincy, MA

Diploma

EMPLOYMENT HISTORY

Habitat for Humanity 03/29/2010-03/31/2010 Needham/ Dorchester, MA

Pre- Apprentice

• Ran wire to service panels

• Installed GFCI Receptacles

Best Western/ Adams Inn 05/2009- 08/2010 Quincy, MA

Kitchen Help

• Responsibilities include cooking, preparing sandwiches, wash dishes, provide maintenance in kitchen, and perform any other service- related tasks as needed.

Quincy Department of Public Works 06- 08/ 2006, 2007, 2008 Quincy, MA

Laborer

• Responsibilities include landscaping, painting, and perform any other service- related tasks as needed.

Burger King 11/2006- 12/2007 Weymouth, MA

Non- Manager

• Responsibilities include provide excellent customer service at front end and drive- thru cash registers, preparation of sandwiches, and perform any other service- related tasks as needed.

References

Carlos Varela, Boss

Adams Inn

(617) 406- 7341

Michael Lorman, Boss

Burger King

(781) 335- 4606

Joseph Page, Friend

Student

(857) 526- 1185

Contact this candidate