**** ****** *** *** *, Charlotte, NC *****•937-***-**** (cell)•cqa14z@r.postjobfree.com

Jason Frisbie

Objective

Seeking to continue career in writing with focus on content or technical writing. Ready to apply teaching, customer service, and communication experience in education, research, project-oriented, and/or customer service position.

Experience

Sep. 2009-Feb 2011 PNC Mortgage Dayton, OH

Executive Office Coordinator

Produced written correspondence with borrowers to resolve their escalated inquiries.

Researched departmental protocol alongside upper-level and senior management.

Contacted customers and regulatory agencies by phone to ensure inquiries were satisfied.

Sep. 2007-June 2009 Wright State University English Department Dayton, OH

Composition Teaching Assistant/Adjunct Faculty

Supervised and instructed first-year college students on argumentative and academic writing.

Presented personally planned and created lesson topics and lectured complex writing strategies.

Recorded students’ grades and progress in Excel and online databases.

Negotiated instruction of composition courses and programs with fellow faculty.

Sep. 2004-June 2009 Wright State University Writing Center Dayton, OH

Writing Consultant

Tutored pairs or individual students to peer-review their academic writing.

Advertised Writing Center through specialized classroom presentations.

Navigated Appointment Wizard computer database to input information while managing print copies of student background information.

Advertised and sold academic manuals published by the Writing Center.

Sep. 2005- Mar. 2006 Okayama University of Science Okayama, Japan

TESL Intern

Taught various levels of English language learners.

Communicated with other teachers and students across language barriers.

Assisted with extra-curricular educational programs, such as after school clubs or conversation groups.

Education

Sep. 2007-June 2009 Wright State University Dayton, OH

M.A. English (Composition/Rhetoric)

President of English Graduate Organization

Set-up meetings for English graduate students and faculty.

Presented topics on English graduate studies publicly.

Dean’s Graduate Student Advisory Board Founding Member

Communicated with other graduate students and department administration about new graduate programs.

Graduate Committee Member

Negotiated and communicated with English department faculty to critique and negotiate changes to the English graduate program.