Medical Assistant Customer Service

Sonia Martinez

****. WEBB CHAPEL EXT #****, DALLAS, TX 75220

Home: 214-***-**** - Cell: 214-***-**** : *****************@*****.***

Professional Summary

Experienced bilingual medical assistant have been in the field for over twenty years. Can preform front and back office

duties answering telephones with triage, customer service with patients, ECW computer knowledge, appointment

scheduling, insurance verifications, scheduling appointments for outside procedures, filing, ordering medicines via

phone, fax or internet. back office duties included vital signs, rooming patients, (In office testing), Ecg's, Pft's Dopplers,

fingersticks and urinalysis, taking histories, patient education, phlebotomy, ordering supplies, fluent in spanish, reading,

writing and translating. dependable, reliable, always open to learn new things. I like to work in a professional

environment and be treated with respect. I am eager and motivated to get the work at hand done in a appropriate and

timely manner. I hope to hear from you soon and will be able to start on or after 08-06-2012. You can reach me through

Email at *****************@*****.***.

Skill Highlights

• Reliable dependable, fast learner eagar and

• Bilingual fluent in Spanish being able to read, very determined to get the job done.

write and patient education.

Professional Experience

Medical Assistant

June 2005 to Current

Dr. Peter Louis – Dallas, Texas

Experienced bilingual medical assistant have been in the field for over twenty years. Can preform front and back office

duties answering telephones with triage, customer service with patients, computer knowledge, appointment scheduling,

insurance verifications, scheduling appointments for outside procedures, filing, ordering medicines via phone, fax or

internet. back office duties included vital signs, rooming patients, (In office testing), Ecg's, Pft's Dopplers, fingersticks

and urinalysis, taking histories, patient education, phlebotomy, ordering supplies, fluent in spanish, reading, writing and

translating. dependable, reliable, always open to learn new things. I like to work in a professional environment and be

treated with respect. I am eager and motivated to get the work at hand done in a appropriate and timely manner. I hope

to hear from you soon and will be able to start on or after 08-06-2012. You can reach me through Email at

*****************@*****.***.

Thank you

Medical Assistant

March 1995 to November 2003

Accident and Injury Chiropractor – Dallas, Tx

Assisted Physician with patient at different locations when needed. Took history from patient and entered information

into systems. I was one of the lead MA's who also had to train and was multitasked in being able to assist other

physicians of the practice as well.

Medical Assistant

January 1991 to May 1995

Dr. Herrera- Dr. Diaz – Dallas, Tx

Assisted the physician with patients with OBGYN procedures, triage, venipuncture, fingersticks, prescriptions,

electrocardiograms, back office duties, telephone triage, scheduling, filing and preparing charts and exceeded in patient

care.

Education and Training

ATI HEALTHCARE VOCATIONAL 1991

DALLAS, TEXAS, USA

MEDICAL ASSISTANT

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