John M. Hrncirik

**** ******* ***** *** #***

Knoxville, TN 37924

Cell Phone: 865-***-****

Email:cpj8js@r.postjobfree.com

EXPERTISE

Customer Relations and Satisfaction

Employee Relations and Teamwork

Electronic and Mechanical Diagnoses and Repair

Software, Network and SAN Diagnoses

EMPLOYMENT

HISTORY

5/09 to Present Independent Contractor

Installing and servicing Hardware, Software and Networks

Including router configuration, TCP/IP troubleshooting,

UNIX

Windows XP, Vista, 7 and Server 2003 working knowledge

1/08 to 5/09 Evolvent Inc.

Position: Information Engineer

Responsibilities include: Remote monitoring of VMS servers

for

Military hospitals and troubleshooting problems and IT

administrative

duties.

6/03 to 12/07 BMC Solutions

Position: Senior Field Engineer

Responsibilities include: Maintaining third party Systems

and peripherals

and network troubleshooting. Systems include Dell, IBM

AS400 and

others.

2/02 to 6/03 Owner and operator of the Wooden Barrel, Inc.

Position: President

Responsibilities include: Starting up, organizing and

running a small

business that sells alcoholic beverages.

5/00 to 1/02 EMC Corporation, Los Angeles, CA

Position: Senior Customer Engineer

Responsibilities included: Maintaining accounts such as

TRW, Toyota

and Honda, Sales Support Teaming, SAN, Network and

Software

Maintenance and Installation as well as Maintenance of

Symmetrix

and Clariion Disk Arrays, Celerra Network Servers and EMC

Data

Manager including Tape Libraries. Operating Systems

include Sun

Solaris, HPUX, AIX, Windows NT and 2K working knowledge.

Also

interacting with system managers to install and

troubleshoot software

problems relating to storage and networks. Also working

knowledge

of SRDF and Timefinder.

7/87 to 5/00 Compaq Computer Corporation, El Segundo, CA

(Originally Digital Equipment Corp.)

Position: Senior Account Representative

Responsibilities included: Maintaining accounts such as

Hughes

Space and Communications, Raytheon and DirecTV, Sales

Support Consulting, Network and Software Maintenance and

Installation as well as System and Peripheral Maintenance.

Operating Systems include VMS, Tru64 Unix and Windows NT

working knowledge. Also software installation and software

and

network troubleshooting and working with customer

management.

8/75 to 8/78 U.S. ARMY

Position: TOW/Dragon Missile Guidance Repair

Maintained Missile Guidance Systems. Trained in

Digital Electronics at USAMMCS, Redstone Arsenal,

Huntsville, AL.

EMC/Compaq

Education

Training on ATL Tape Libraries

Training on VAX and Alpha Processor lines

Training on full Storageworks line

Training on Symmetrix and Clariion lines

Training on EMC Data Manager, including ATL library line

Training on Celerra, Connectrix, Brocade and SAN topology

Solaris, AIX, HPUX and Win NT Disk management Course

UNIX System Manager Course

VMS System Manager Course

VMS and UNIX Network Manager Course

MISC.

Eligible for Top Secret Clearance

Contact this candidate