Sales Customer Service
Resume:
EMILY BESCH
Dearborn, MI **128
*************@*****.***
Objective: To acquire a position as a German translator to utilize my translation and proficient language comprehension skills and knowledge of the German culture in order to bridge communications to global companies and maximize company productivity, or to use my general but broad knowledge of business operations such as marketing and consumer behavior and gain experience in a corporate environment
Education:
Bachelor of Arts, Eastern Michigan University June 2009
• Majored in International Language and Trade (built in language major and a business minor)
• Concentrated on the German language
• Minored in General Business
• Related coursework includes: courses in German grammar and phonetics, business classes focusing on German business customs, infrastructure and terminology, marketing courses, internationally focused classes in marketing and politics, and courses in information systems, accounting, and management/organizations
Awards
• Fall Dean’s List December 2005
• Winter Dean’s List April 2006
• Academic Excellency in the German Dept. March 2007
Major Research Projects
• Participated in the 28th Undergraduate Symposium at Eastern Michigan University by nomination of two (German) department faculty members; presented a PowerPoint on Bertold Brecht’s alienation effect and how it can be compared to historical events of today
March 2008
Employment:
DSW Shoe Warehouse, Ann Arbor, MI
Sales associate March 2007-August 2008
• Engaged customers with exceptional customer service, making each encounter personal and friendly
• Increased sales revenue by encouraging the customer to buy more than one item
• Built customer loyalty by convincing them to sign up for the DSW Rewards program
Cashier
• Also participated in signing customers up for the rewards program at the register
Logistics and Stock
• Routinely tagged clearance items from in the back of the stockroom and out on the sales floor
• Logged items via RF scanner so as to give accurate information as to the location of merchandise
• Prepared freight for receipt, unloading and display on the sales floor
• Took extensive inventory of the entire store’s stock via RF scanner
Liberty National Life, East Lansing, MI
Licensed resident insurance agent April 2010- June 2010
• Sell group term life insurance through worksites as a Section 125 of the IRC payroll deduction (voluntary employee benefits, ancillary benefits)
Target
Sales floor team member
• Assist guests in finding the items they need/answering general questions about merchandise
• Straighten up shelves and tables of folded clothing to make the store look better
• Act as a backup cashier when needed
Contact this candidate