BEULAH ISAAC

**** ********* ***** 905-***-****

Mississauga, ON L5R 3R5 co55oz@r.postjobfree.com

HIGHLIGHTS OF QUALIFICATIONS

Resourceful problem-solver with excellent attention to detail,

Dedicated to succeed and thoroughly exceed expectations,

Highly dependable, punctual and efficient,

Supportive team worker; committed and responsible,

Creative, hardworking able to multi-task and adapt easily to new situations,

Able to prioritize workload and meet deadlines with minimal supervision,

Committed to quality customer service,

Possess excellent customer service skills and are dedicated to meeting the expectations of

internal and external clients.

Able to negotiate win/win outcomes when possible

Clear and professional written and verbal communication skills

Demonstrate excellent research skills

Strong skills in MS Word, MS PowerPoint and MS Excel

EDUCATION

Management Fundamentals 2011

St. Gabriel Centre

Occupational health and Safety Program 2010

Ryerson University

Licensed Hairstylist 2006

Ministry of training, colleges and University

Diploma in Trilogy 2002

Harare Polytechnic

EXPERIENCE

Occupational Health and Safety Projects

• Used the SLM software to measure sound noise and vibration in a chosen a school room

• Measured the heat, freezing effect and vibration in a company on employees

• Conducted a project on lightening of a library to measure the correct amount of light

• Prepared an assignment in a group of four of a University Under Disability Management for the employee

BEULAH ISAAC 905-***-**** Page 2

Teaching and Training

• Supervised students taking midterm and final exams in cosmetology

• Assessed procedures, verified accuracy results and recommended improvement where needed.

Customer Service and Administrative Support

• Answered in person and telephone inquiries

• Booked customer appointments and handled their complaints

• Made decision on the best products to order as well as introducing new products

• Handled the inventory including making a decision on the pricing of the products

• Provided secretarial support and training to the new owner

• Conducted inventory counts, work over-time as required

VOLUNTEER EXPERIENCE

Workshop Coordinator 2001

Canadian African Centre, Toronto

• Performed filing duties ensuring accuracy

• Answered phones providing necessary information to callers

• Registered new clients

Nursing Assistant 2001

Carefree Lodge, Toronto

• Escorted seniors to dining room for lunch, and help serve food and drinks

• Assisted seniors in performing light physical activity and take them out for walks

• Remained vigilant at all times to ensure safety of patrons

EMPLOYMENT HISTORY

Quantum/Apple One Contract Assignments 2010

Cashier/Customer Service Wonderland 2009

Customer Service Consultant Modern Touch 2006-2007

Receptionist La Rose Salon 2004-2006

Health Assistant Melbourne Hospital 2000-2003

ACHIVEMENTS

• Our team of four, made a Poster on Physical Agents in Evaluation and Assessment for ITW Construction Products Company which won a display position in the Industry Innovation Streams at the IAPA Health and Safety Canada 2009 conference.

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