Sales Customer Service
Resume:
Amanda F. Goldman
Spanish Fort, AL
SKILLS AND EXPERIENCE:
• Knowledgeable user of Microsoft Office – Excel, Power Point, Word, Windows, TV Scan, CMR-Market Manager, Publisher, and Photoshop
• Able to manage and train others – A team player
• Manages time well, detail oriented, and organized
• Able to conscientiously work within allocated time constraints and monetary budgets
• Superb Marketing and Sales Skills
• Capable of speaking publicly and holding presentations/meetings
• Tackles tasks and challenges head on with enthusiasm to meet set goals
EDUCATION:
Bachelors Degree in Health and Business Administration at University of Phoenix. 2006.
WORK HISTORY:
2006 to Present District Sales Manager, AVON Products, Inc.
Responsible for a five-county market/District with over 500 Representative “stores”. Managing a $1.8 million dollar market and consistently growing sales, staff, and activity each week to meet required goals set by Corporate. Prospected local businesses and homes to hire new Representatives to start their own business selling AVON. Held weekly training, recruiting, staff, and sales meetings throughout the District to promote sales and staff growth. Worked daily to train Representatives on how to sell and build a healthy business. Diligently taught Representatives to be Leaders and recruit Team members under them to earn Bonus money, as well as commission on team sales. Performed daily tasks and created presentations and documents using Microsoft Power Point, Excel, and Word.
2004 – 2006 Director of Paid Programming, Equity Broadcasting Corporation (E.B.C.),
Little Rock, AR
Managed the long-form infomercial inventory of 21 E.B.C. tele vision stations across the country and maximized the revenue potential of that inventory. Achieved the Paid Programming budgets through the Local Sales staff (working through and with the station Sales or General Management) at each station across the country, the National Rep Firm, the Equity Broadcasting Paid Programming department’s sales associates, and through my own personal efforts. Compared the station’s weekly pacing to previous years’ activity and monitored the budget. Supervised, trained, and assisted two Paid Programming Associates in my department, and personally handled an active list of existing E.B.C. stations, as well as new stations that were taken on by the corporation periodically. Developed tactical and strategic plans for selling all available infomercial inventory at the highest possible rates for each television station.
2000 – 2004 Television Account Executive, WPAX (PAX) and WBTV (WB), Equity Broadcasting
Corporation (E.B.C.), Little Rock, AR
Developed a list of numerous local advertising accounts and managed 30-second commercial inventory of two television stations. Sold over $90,000 of 30-second commercial inventory within the first six months. Performed daily making cold calls to local businesses in the market, via the telephone and in person, and created proposals and presentations using Microsoft Power Point and Word. Was promoted to Director of Paid Programming for E.B.C.
1998 – 2000 Television Account Executive, WKFT TV-40 (IND), Fayetteville, NC
Managed numerous local and national advertising accounts which were started from scratch by me with no television advertising sales experience and sold over $376,000 worth of 30-second commercial inventory in just one year. Sold advertising to local and national businesses and worked daily with National Advertising Agencies. Performed on a daily basis creating proposals, documents, and presentations using Microsoft Power Point, Excel, Word, and Windows 98, as well as TV Scan and CMR.
Amanda F. Goldman
10407 Highway 31
Spanish Fort, AL
WORK HISTORY (Continued):
1995 – 1998 Owner, Fayetteville Welcome Service, NC
Controlled many business accounts using Excel, Word, and Quicken software. Managed sales, billing, account receipts, and bookkeeping. Marketed new advertising from local and national businesses via the telephone and in person. Performed all normal office functions and maintained client database and office work using Microsoft Office 95. Employed a handicapped person organization to create and assemble the Welcome Baskets for over 400 new people into Fayetteville monthly. Supervised and trained four employees for selling advertising to local businesses. Created, published, and edited a monthly Restaurant and Entertainment Guide for Fayetteville using Microsoft Publisher, Photoshop, and Paint. Spoke weekly to large groups of newcomers to Fort Bragg and Pope Air Force Base during their transition to the base.
1991 – 1995 Sales Consultant, Country Neighbors, Fairbanks, Alaska
Direct Sales position. Managed business accounts and sale monies produced. Regulated bookkeeping and account receipts. Created advertisements and typed correspondence using Microsoft Word. Interviewed, trained, and managed six new recruits hired. Led communications at weekly sales meetings and held presentations in front of groups daily. Ranked among company’s top ten Sales Consultants in the country for three years running and had picture on the main brochure.
1987 – 1995 Administrative Specialist, Staff Sergeant, US Air Force Guard/Reserve, SC
Assigned to McEntire Air National Guard Public Affairs Unit in South Carolina. Supported several offices including the Wing Commander, Personnel, and the Legal department. Typed correspondence, letters, Wills, and legal documents using Enable and Word Perfect. Developed and maintained filing systems, and monitored phone lines and boasted great customer service skills. Tackled tasks and challenges head on.
1984 – 1986 Active Duty Air Force, Airman First Class, stationed in Sumter, South Carolina
OTHER EDUCATION:
Fayetteville Area Technical College, NC. 1995 – 1997 Pursued degree in Registered Nursing.
University of South Carolina – Sumter. 1989 – 1991 Pursued degree in Registered Nursing.
Sumter Area Technical College, SC. 1989 – 1991 Pursued degree in Registered Nursing.
REFERENCES:
Available upon request.
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