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Customer Service Sales Management Marketing Manager

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Country: United States
State: California
City: San Jose
ZIP: 95123
Posted date: 4/20/2012   all resumes
Email: cmbr7h@r.postjobfree.com
Contact Info: ********@*****.***
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Thomas Carmichael
**** ****** **. #*, *** Jose, CA 95123 * 408-***-**** (cell) * cmbr7h@r.postjobfree.com

Profile
Technical/Professional corporate and agency Recruiter with over 10 years of experience of full cycle recruiting for a plethora of industries and professional positions. Worked with contingent workforce as well as direct hire candidates. Worked with all levels of management in industries ranging from Social Networking to Biotech to Solar to Semiconductor to IT, to name a few. Set up and established on-site presence at three companies. Exceptional recruiter that knows how to find that perfect candidate either through passive or pro-active recruiting.
Recruited For
Engineers (HW/SW)
Sales/Marketing/BDM
Project/Program/Product Managers
Director Level Positions
eBusiness Data Analysts
Front & Back-End Developers
Scientists
Desktop Support
Art Directors
Producers
Audio Designer
Receptionists/Office Coordinators
Marketing/ Buyers & Planners
QC/QA
Designers & Drafters
HR & Recruiters
System Engineers/Admin/Designers
Translators
Customer Service
Training Managers
Software & Web Developers
Game Artists
Software Architects
UE/I Designers Machinists
Safety Engineers
Graphic Designers
Technical Writers
Android Developers
NOC/Network Eng/Admin
SEO & Communication Mgrs
Fraud
HTML Developers
Game Programmer
Marketing/Brand Managers
Writers
DB Developers and Admins
Business Intelligenc & Development Managers
Applicant Tracking / Search Systems / Software Used
iCIMS
Resumix
Kelly Recruiter
PeopleSoft
CareerBuilder.com
MS Word, Excel, Outlook, etc. Webhire
IQNavigator
BrassRing
Craigslist
DICE
MS Outlook Bullhorn
KSN
Monster.com
LinkedIn.com
Lotus Notes
Gamasutra
Professional Experience
VARIOUS, INC. (A FRIENDFINDER NETWORK COMPANY) SUNNYVALE, CA 2010 – 2012
In-House Corporate Recruiter Full life cycle recruiting (sourcing to offer letter) for FriendFinder and their many subsidiaries:
o Fierce Wombat Games, San Jose, CA – Games on: Facebook, Apple and Droid
o Flash Jigocity – Los Angeles, CA – eCommerce site in APAC; similar to Groupon.com
o PerfectMatch.com – Seattle, WA – Social networking dating sites
Knowledge of employment laws/EEO requirements, and OFCCP regulations
Opened, reviewed and approved job requisition before posting
Responsible for posting job requisitions on multiple job boards using various posting tools
Partnered with all levels of managers to understand reqs., schedule interviews or tests in multiple locations across the US
Researched and advised managers on compensation
Reviewed, recommend, and revised job descriptions
Trained hiring managers on how to properly open a new requisition via icims
Coordinated on-site/phone interview and administered multiple test
Gathered feedback from candidate and hiring managers
Negotiate salary
Verbally extended offers
Partnered with managers for life cycle of req.; from req. creation, to salary advisement to candidate advisement
Positions Recruited for: Technical- Web Developers (Perl, PHP, Java, Actionscript, Front End, , MySQL Database Administrator, Game Developers
Professional – Accounting, Finance, Marketing, Analytics, Customer Service, Producers, Game Artist, Graphic Designer

MAXONIC SUNNYVALE, CA 2010 – 2010
Senior IT & Professional Contract Technical Recruiter
Full life cycle recruiting (source, pre-screen, and interview) in the following areas: IT, Engineering, Scientific, and Professional (HR, Marketing, Sales, Program Managers, and Project Managers)
Recruit and submit within first 4 hours of req. acquisition
Working/placing - W-2, CtC and H1B candidates/consultants

KELLY ENGINEERING RESOURCES SAN JOSE, CA 2004 - 2009
Engineering & Professional Recruiter
Provided best-in-class services to customers as well as to direct and temporary employees to match the right candidate to the right job
o Customer-related service included: taking and filling orders, managing the order life cycle, resolving problems, and developing business through customer service calls and proactively marketing candidates.
o Temporary employee related services included: sourcing, recruiting, screening, hiring, training, conducting orientations, resolving problems, and managing employee relations issues.
Focused on profitable pricing, expense, and cost-of-service management (e.g., unemployment and workers’ compensation) to achieve targeted contribution
Built relationships with clients and candidates, communicated effectively, and accomplished many detail-oriented tasks simultaneously.
Analyzed managers’ needs and escalated orders to appropriate branches.
Conducted candidate searches, presented candidate resumes, scheduled interviews, followed up on interviews, updated customers on status of orders, presented offers to candidates, conducted QC calls, conducted arrival calls, managed secondary suppliers, terminated candidates for full cycle recruiting.
.
TECH/AID (TAC WORLD WIDE COMPANIES) SAN JOSE, CA 1995 - 2001
IT Recruiter 2001
Recruited in the following areas:
o Break/Fix or Associate Service Technician, Field Service Technician, Migration or Senior Service Technician, Network Technician.
Recruited, interviewed, evaluated and referenced all candidates to determine skill levels and suitability for employment.
Evaluated and matched qualified contractors to the clients’ specific job order requirements to ensure client/candidate retention.
Interviewed approximately 20 contractors per day and placed 8 candidates per week.
o Built a clientele supported by 60% referral business.

Accounts Manager 1999 - 2001
Generated $144K per week in Sales.
Qualified, acquired, serviced, maintained and expanded client base in Northern California by making over 75 new client calls per week;
o Obtained job orders solicited from the business community.
o Negotiated contract terms and closures.
o Built rapport with clients by continuously interfacing via on-site visits, presentations, telephone calls, lunches and business entertainment functions.
Developed, coached, counseled and recommended applicants as applicable with staff of recruiters (12).
Liaison between recruiting staff and clients.
Complied with regional and corporate expense report guidelines

Technical Recruiter / On-Site Manager 1995 - 2000
Recruited in the areas of:
o Light Industrial, QC/QA, Buying/Planning, Machinist, Warehouse, Document Control, Biotech, Tech Writers and Technicians
Sourced candidates through cold calling, networking, internet sourcing, references, on-line postings, on-line resume databases, referral programs and job fairs..
Conducted criminal background checks and drug screens for specific client needs and requirements.
Interviewed approximately 25 candidates per day and placed about 10 candidates per week.
Helped create and managed 3 on-sites contingent staffing programs
o Fatbrain.com (ComputerLiteracy.com), Network Appliance and Flextronics International
Education
EMBRY-RIDDLE AERONAUTICAL UNIVERSITY – PRESCOTT, AZ
Bachelor of Science in Aeronautical Science
Minor in Aviation Safety

UCSC SANTA CRUZ EXTENSION – CUPERTINO, CA
HR Certificate (2 classes left)
Courses Completed:
Compensation Management
Benefits Management: A Comprehensive Study of Employee Benefit
Law and Human Resources Management
Human Resource Management, Introduction to
Effective Employee Relations
Organizational Development and Change, introduction
Managing the Staffing Function

References Available Upon Request

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