ELOY MARTINEZ

**** **** *** ****

Houston, TX, **056 United States

832-***-****

cl69d3@r.postjobfree.com

PROFESSIONAL EXPERIENCE TW TELECOM, HOUSTON, TX UNITED STATES

Senior Strategic Account Manager, Jun 2003 – Feb 2012

• Consult with users, administrators, and engineers to identify business and technical requirements for proposed system modifications or technology purchases.

• Develop, maintain, or implement telecommunications disaster recovery plans to ensure business continuity.

• Document technical specifications and operating standards for telecommunications equipment.

• Assess existing facilities' needs for new or modified telecommunications systems.

• Provide user support by diagnosing network and device problems and implementing technical or procedural solutions.

• Over 100% of sales quota 7 out of years

• Keep abreast of changes in industry practices and emerging telecommunications technology by reviewing current literature, talking with colleagues, participating in educational programs, attending meetings or workshops, or participating in professional organizations or conferences.

• Summit of Leaders Sales Excellence 2008.2009, 2010

• Over 130% of install quota 2008-2010

• Resolve customer complaints regarding sales and service.

• Direct clerical staff to keep records of export correspondence, bid requests, and credit collections, and to maintain current information on tariffs, licenses, and restrictions.

• Review operational records and reports to project sales and determine profitability.

• Confer with potential customers regarding equipment needs and advise customers on types of equipment to purchase.

• Monitor customer preferences to determine focus of sales efforts.

• Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs.

• Represent company at trade association meetings to promote products.

• Determine price schedules and discount rates.

TEXAS.NET, HOUSTON, TEXAS UNITED STATES

Account Executive, Apr 2002 – Jun 2003

• Keep abreast of changes in industry practices and emerging telecommunications technology by reviewing current literature, talking with colleagues, participating in educational programs, attending meetings or workshops, or participating in professional organizations or conferences.

• Monitor and analyze system performance, such as network traffic, security, and capacity.

• Assess existing facilities' needs for new or modified telecommunications systems.

• Develop, maintain, or implement telecommunications disaster recovery plans to ensure business continuity.

• Develop, maintain, or implement telecommunications disaster recovery plans to ensure business continuity.

• Implement or perform preventive maintenance, backup, or recovery procedures.

• Consult with users, administrators, and engineers to identify business and technical requirements for proposed system modifications or technology purchases.

• #2 Account Executive in the company

• #1 Account Executive Houston 150% of sales quota

• Estimate costs for system or component implementation and operation.

• Install, or coordinate installation of, new or modified hardware, software, or programming modules of telecommunications systems.

• Document technical specifications and operating standards for telecommunications equipment.

VERIO (NIPPON TELEGRAPH AND TELEPHONE) NTT, HOUSTON, TX UNITED STATES

Account Executive, Jul 2002 – May 2003

• Responsible for selling Internet and Hosting services to mid-size to large companies

• Prepare sales contracts for orders obtained, and submit orders for processing.

• Negotiate prices and terms of sales and service agreements.

• Select the correct products or assist customers in making product selections, based on customers' needs, product specifications, and applicable regulations.

• Contact new and existing customers to discuss their needs, and to explain how these needs could be met by specific products and services.

• Emphasize product features based on analyses of customers' needs, and on technical knowledge of product capabilities and limitations.

SBC (SOUTHWESTERN BELL), HOUSTON, TX UNITED STATES

Account Manager, May 2000 – Jun 2002

• Review operational records and reports to project sales and determine profitability.

• Prepare budgets and approve budget expenditures.

• Resolve customer complaints regarding sales and service.

• Confer with potential customers regarding equipment needs and advise customers on types of equipment to purchase.

• Determine price schedules and discount rates.

• Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs.

• Responsible for maintaining a module of customers with a $650,000 annual spend

• Contracted voice, Internet, and data customers to extended terms and supported transitioning customers to new products and services

METROCALL INC. (INCISCENT), STAFFORD, TX UNITED STATES

Account Executive, Feb 1995 – Jun 2002

• Negotiate prices and terms of sales and service agreements.

• Quote prices, credit terms and other bid specifications.

• Contact new and existing customers to discuss their needs, and to explain how these needs could be met by specific products and services.

• Answer customers' questions about products, prices, availability, product uses, and credit terms.

• Collaborate with colleagues to exchange information such as selling strategies and marketing information.

• Prepare sales contracts for orders obtained, and submit orders for processing.

• Prepare sales presentations and proposals that explain product specifications and applications.

• Top sales representative in Houston 220% of sales quota annually

• Finished in the top 5 Account Executives for sales Nationally 3 out of 4 years running.

EDUCATION AUSTIN COMMUNITY COLLEGE, AUSTIN, TX UNITED STATES

Completed coursework towards Associates Degree, January 1991

• Enter a new bullet point

• Enter a new bullet point

BRAZOSPORT COLLEGE, CLUTE , TX UNITED STATES

Completed coursework towards Associate Degree, January 1993

COMPETENCE/SKILLS

• Leadership style incorporates communication, human relation skills, feedback and review, and delegation to keep teams focused and on schedule.

• Value Creation: Seek to maximize value creation for both organization and customers by developing strategies and/or new products and services that deliver solutions to meet performance objectives.

• Initiative: Strong work ethic with self- motivation dedicated to providing win-win solutions to meet customer needs and organization concerns. Enjoy new challenges and set high priority on achieving results.

• Market Focus: Work well with specific business verticals to insure that strategy, goals, or new products fit the core business long term goals and strategies.

• Teamwork: Successfully worked with customers to implement business continuity disaster

recovery and long term goals.

• Innovation: Continuous new product development successes demonstrate the ability to conceptualize and innovate beyond current product or industry limitations to create value for organization and customers.

• Interpersonal Effectiveness: Excellent interpersonal skills and network well within organization and with customers and industry trade associations. Strive to lead by technical merit and strive for win-win solutions for company and customers. Excellent internal/external creditability achieved through dedication and commitment to the job, customer support level, and proven technical competencies.

• Learning: Enjoy learning and developing new technologies and competencies/skill sets.

Contact this candidate