Customer Service Assistant

Debbie R. Wilson

*********@*****.***

*** ***** *** ****** 862-***-**** cell 862-***-**** Orange, NJ 07050

OBJECTIVE:

To obtain full or part-time employment as an Office Assistant, Intake Clerk, or Cashier.

EDUCATION:

Essex County College, Newark, NJ

Associate Degree in Office Administration Expected Graduation Date: 2013

Gibbs College, Livingston, NJ

Major: Business e-ministration computers

WORK EXPERIENCE:

Whitson & CO. Newark, NJ 09/11-02/12

CASHIER AIDE

• Put student names in computer for breakfast and lunch.

• Bank recaps, Meal counts, edit checks, and line reports on the computer.

BOWNE & CO., West Caldwell, NJ 2/09-3/11

Intake Clerk

• Handled customer accounts for EasyPass, Merrill Lynch, and Guardian.

• Used postal service to send out bills and packages.

• Sent customers information regarding their 401k or insurance policy.

TARGET, Clifton, NJ 10/08-2/09

Customer Service Desk Representative

• Accepted returns and exchanges of different items.

• Communicated with customers to explain store policies and procedures.

• Returned undamaged items to store shelves and markdowns of damaged goods.

MACY’s, Livingston, NJ 08/06-01/08

Sales Associate/ Assistant Supervisor

• Maintained department and controlled big bank cash flow.

• Assistant and supervisor new associates on floor.

• Returns and exchanges, handle all register functions.

Debbie R. Wilson

*********@*****..***

234 North Day Street 862-***-****

Orange, NJ 07050

WORK EXPERIENCE CONT.:

Gibbs College, Livingston, NJ 07/04-12/05

Library Office Assistant

• Assisted students with their research and other general inquiries.

• Stacked the shelves and ensured that books and materials were properly filed.

• Answered phones, typed notices and filed paperwork.

Adult Learning Center, Newark, NJ 10/02-4/04

Office Assistant

• Registered students for GED, ESL, and computer classes.

• Maintained the record of student attendants for each class.

• General office work: filing, answering phones, copying.

REFERENCES PROVIDED UPON REQUEST

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