Kristin Buote

** ******** ***

Pembroke, MA *****

781-***-****

cdikba@r.postjobfree.com

Work History

May 2011 to May 2012

Receptionist - Sales

Massage Envy

Quincy, MA

My duties for everyday are opening or closing the clinic, greeting clients, helping walk-ins, selling memberships, incoming and outgoing phone calls to schedule appointments, checking e-mails, pulling reports, calling on suspended members to collect payment before collections, cleaning the clinic and keeping up with laundry, and I am also the shift supervisor and training for the assistant clinic administrator position.

January 2009 - June 2010

Customer Service Rep - Billing Support Rep

Audit Billing Center

Pembroke, MA

I worked for Elliot Hospital in Manchester, NH for self pay accounts. I assisted patients with insurance issues and payments. High call volume of incoming and outgoing phone calls. I would call the necessary insurance company to resolve issues for the patients and help get their claims processed. In January 2010 I was promoted to Billing Support Rep and would work directly with the client, helped out the other representatives when they needed help and also took supervisor calls to handle an account when the rep could not. I also traveled to Elliot Hospital and would work in house.

August 2006 - December 2008

Nanny

Acton Family

Sandwich, MA

I was a nanny for two young children 4 and 6. I put the children on the bus and drove them to day care. I prepared meals, helped with homework, and took them to activities when needed.

December 2002 to June 2006

Nanny

Sanford Family

Scituate, MA

Provided adult supervision to two teenage siblings. As well as transportation to all after school activities.

November 2001 - April 2002

Customer Service Representative

Sears Auto Center

Hanover, MA

I assisted customers with their in store vehicle purchases or phone inquires. This involved computer look up, to identify the proper part for the make and model. If out of stock or special order I called the appropriate vendor to place the order. Estimates and cash out of purchases.

Education

2008

Bridgewater State College

Bridgewater, MA

Completed the course Administrative Medical Specialist with Medical Billing and Coding.

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