Jiliana

732-***-**** ext ***

cd7hlo@r.postjobfree.com

Highly talented and accomplished Information Technology professional with extensive background in Quality Assurance

SUMMARY

• 9+ years of extensive experience in Software Quality Control as Test Lead, Test Analyst, and Test Engineer

• Successfully lead software testing teams by estimating, scheduling and managing testing activities

• Expertise in onsite offshore co-ordination

• Experienced in preparing requirement document, tracking and mapping requirements, client call meetings to gather requirements

• Strong hands-on experience in testing Client/Server, Web, Portal, Data Warehouse, Content Management, and Lotus Notes applications

• Strong experience in Banking, Financial, and Insurance domains

• Develop business/functional requirements, assess risks/gaps, prioritize needs, functional flows, and use cases

• Proficient in Testing life cycle including Test Plan creation, Test Case creation, and Test Execution based on Business Requirements, Functional Specification, and Technical Specification documents

• Extensive experience in Report testing and Database validation using SQL queries

• Expertise in Black Box, Functional, System, Regression, Stress, Disaster Recovery/Failover/Failback, Back-end testing using SQL queries, and User Acceptance Testing

• Extensive experience in MANUAL and AUTOMATED testing using automation testing tools, Test Management Tools (Test Director, Quality Center), and Functional Testing tools(Quick Test Professional, Win Runner)

• Excellent knowledge in Defect Management Life Cycle using Test Director, Quality Center, and Bugzilla

• Experienced in testing applications via Citrix, Remote Desktop, and VPN

• Good team player with excellent leadership, multi-tasking, presentation, and communication skills

• Experienced in acquiring resource and allocation on various projects

TECHNICAL SKILLS

Operating Systems MS-DOS, Windows 98, XP, NT, Windows 2003, UNIX

Software MS-Office, MS-Visio, Lotus Applications, Vision Plus 8.12

Test Management Tools Test Director 8.0, Quality Center 9.0

Content Management Tool Vignette 7.0

Defect Management Tools Test Director8.0, Quality Center 9.0, Bugzilla

Testing Tools WinRunner 8.0, QTP 9.0

Database Oracle, SQL Server

Change Management Tools VSS(Visual Source Safe)

EDUCATION

Bachelor in Engineering in Computer Science from Madras University, VelTech Engineering College, Madras University, Chennai, India in 1997-2001

AWARDS

o Won Gold Rings and Cash Awards for securing top marks in semester exams

o Won a Gold Medal in 3rd semester for topping the class

o Testing Excellence award from Scope International(Standard Chartered Bank)

EXPERIENCE

TechnoDyne Wayne, NJ

Test Lead/Senior QA 02/2005 – Present

Clients

• Focus n Fly

• PYF (Pay You First)

• KPMG

• CMS Companies

• MetLife

• Ernst & Young

Focus n Fly Burlingame, CA

Test Lead 04/2010 - Present

Projects

• Focus n Fly

• LinkedIn Fitness

• Lifetime Fitness

Responsibilities

• Estimate, plan, and identify resources

• Track and report upon testing team activities, including test case coverage, defects discovered and their status, test results, etc.

• Training of new QA resources and expanding the skill sets of existing QA members

• Ensuring the quality and timeliness of our product delivery

• Preparation of test plan document detailing the systematic approach to testing a system

• Review other QAs test scripts then delegate and supervise task assignments

• Creation/Execution of test scripts in different environments to verify software functionality and adherence to business requirements

• Work closely with the business users/development team to ensure accurate testing of newly built functionality and timely resolution of reported issues

• Conducting review meetings & defect meetings and track it to closure

• Generate Test Summary Report (Exit Criteria) with following detailed information

o Test Scope and summary

o Variances

o Summary of Results showing all the defects found by functional area with severity, description and resolution

• Attend the regular client call and discuss the weekly status with the client

• Send Status Report (Daily, Weekly etc.) to the client

Focus n Fly Environment: Joomla CMS, Lamp, php5, Apache server

CAMAF New York City, NY

Test Lead 01/2010 - 03/2010

Project: PYF (Pay You First)

Responsibilities

• Lead and manage test team and activities

• Provide Test Manager with the detailed estimates of the work effort required for testing

• Involved in understanding business requirements and translating them to software requirements

• Involved in preparation of test plan document and delegating testing team tasks

• Review and approve the test artifacts(test cases, test results, defect reports etc.,) developed by the test team

• Collaborate with the development team and business partners to ensure the scope of tests is comprehensive, and to mitigate defects prior to testing

• Create a full length Requirements Traceability Matrix (RTM) to test cases and identified gaps

• Creation/Execution of test cases to verify software functionality and adherence to business requirements

• Tracking, reviewing, analyzing the defects by conducting review and defect meetings

• Generate Test Summary Report (Exit Criteria) with following detailed information

o Test Scope and summary

o Variances

o Summary of Results showing all the defects found by functional area with severity, description and resolution

• Attend the regular client call and discuss the weekly status with the client

• Send Status Report (Daily, Weekly etc.) to the client

PYF Environment: ASP.Net 3.5, SQL Server 2008

CMS Companies Wynnewood, PA

Test Lead/Senior QA 03/2009 - 12/2009

Projects

• CMS Family Public Website

• BlackBerry

• Offering Memorandum

• Survey

• CMS Suggestion Box

• Calendar System

• Entity System

Responsibilities

• Responsible for all Core activities around planning and executing System Integration and User Acceptance testing tasks, which includes creating Test Plan, Test case development, defect management and test execution

• Attended design reviews, requirements sessions, core team meetings, and technical team meetings to understand business requirements and business operating processes/procedures in order to identify test scenarios

• Tracking team activities

• Identified the Test requirements based on business requirements

• Interacting with Business Analyst, Development team to understand business requirements

• Interacting with Client QA Manager for project execution

• Involved in the review & preparation of the Test cases and Test Scenarios

• Execution of test cases on development & production server

• Identifying defects and tracking to closure using Bugzilla defect tracking tool

• Preparing Daily Status report

CMS Environment: Java, XML, Oracle,ASP.NET, IIS 6.0, SQL Server, Bugzilla

KPMG Montvale, NJ

Test Lead/Senior QA 09/2008 - 02/2009

Project: Roster Management Application

Responsibilities

• Preparing effort estimation, planning and delegating tasks to the team, and tracking team activities including test case coverage, defects discovered & their status, test results, etc.

• Identified the Test requirements based on business requirements

• Interacting with Business Analyst, Development team to understand business requirements

• Involved in review, Test Case creation and Test Data from High-level Scenarios

• Involved in creating End-to-End flows for User Acceptance Testing

• Performed Report testing and Data validation of reports with SQL’s, referencing through database schemas

• Involved in the review & preparation of the Test cases & Scenarios

• Performing system integrated testing and UAT support

• Identifying defects and tracking to closure

• Preparing Daily Status report

KPMG Environment: .Net 2.0, SQL Server

MetLife Long Island, NY

Senior QA/Test Lead 08/2005 - 08/2008

Projects

• LFPP1.6 & 1.7(Legal and Financial Portal Portability)

• RIM(Records and Information Management)

• IBARS(International Bank Account Repository System)

• Life Insurance Selector

• Metlife.com

• Infrastructure Support (24x7)

• Footnotes Automation Release

• Employee Portal

• QC 9.0 Migration

• ATP(Automated Tax Processing)

• TODS(Tax Operational Data Source)

Responsibilities

• Preparing effort estimation, planning and delegating tasks to the team, and tracking team activities

including test case coverage, defects discovered & their status, test results, etc.

• Plan, direct, and co-ordinate testing activities between onsite and offshore resources as an Onsite Co-ordinator

• Training of new QA resources and expanding the skill sets of existing QA members

• Ensuring the quality and timeliness of our product delivery

• Preparation of test plan document detailing the systematic approach to testing a system

• Performed System Integration Testing (SIT), User Acceptance Testing, (UAT), Disaster Recovery/Failover/Failback, and Stress Testing

• Upload all the test cases to Test Plan module in Test Director and assign test cases to respective team member on the Test Lab module

• Creation/Execution of test scripts in different environments to verify software functionality and adherence to business requirements

• Generation of all reports for the test cases through Test Director's document generator. Assign, Analyze, log and track all defects of test cases through Test Director

• Migrated Test Director scripts to Quality Center

• Involved in automating Portal Smoke test using QTP 9.0. Wrote Re-usable test cases for regression testing on different modules

• Responsible for enhancing the QTP tests by inserting checkpoints

• Analyzing QTP test results to pinpoint defects in the application

• Using VB Script to enhance the functionality of the script.

• Maintained the test logs, test reports, test issues, defect tracking using Quality Center

• Executed automated tests using WinRunner with Terminal Emulator Add-in integrated with Test Director

• Provided 24x7 infrastructure testing support

• Work closely with the business users/application development team to ensure accurate testing of newly built functionality and timely resolution of reported issues

• Conducting review meetings & defect meetings and track it to closure

• Generate Test Summary Report (Exit Criteria) with following detailed information

o Test Scope and summary

o Variances

o Summary of Results showing all the defects found by functional area with severity, description and resolution

• Attend the regular client call and discuss the weekly status with the client

• Send Status Report (Daily, Weekly etc.) to the client

• Organize and conduct internal trainings on various applications

MetLife Environment: Quality Center 9.0, HP/Mercury’s Interactive WinRunner 8.0, TestDirector 8.0,

Tivoli Maestro, Portal 6.0, Vignette Content Management, Lotus Notes Database

Ernst & Young Secaucus, NJ

Test Analyst 02/2005 - 07/2005

Projects

• GAC (Global Acceptance and Continuance System)

• GIS (Global Information Security)

Responsibilities

• Identified the Test requirements based on business requirements

• Involved in the review & preparation of the Test cases and Test Scenarios

• Performed system integrated testing

• Used VSS (Visual Source Safe) to manage files and directories and their versions

• Identifying defects and tracking to closure

• Preparing Daily Status report

Ernst & Young Environment: MS Visio, Mercury Test Director 8.0, Bugzilla, Visual Studio .NET, .Net

Framework 1.1, ASP.Net, C Sharp, SQL Server 2000, third party tools like Tigra menu, Search Within,

Cute Editor, (sso, active directory at E&Y), .Net Framework 2.0, SQL Server 2005

Thinksoft Global Solutions Pvt. Ltd Chennai, India

Test Engineer 10/2002 – 09/2004

Clients

• Deutsche Bank

• GE

• Morgan Stanley

• EFunds

• Scope International(Standard Chartered Bank)

Responsibilities

• Interact with project management and development teams to develop a strong understanding of the project and testing objectives

• Analyze requirements to identify functionally testable components of the application

• Design and create test conditions and scripts to address business and technical use cases

• Involved in System Integrated testing by executing test cases in different environments

• Involved in User Acceptance testing by executing end to end client based scenarios

• Logging defects and tracking it to closure

• Attend periodic defect meetings

Environment: JAVA, HTML, IE, Oracle8.0, Vision Plus 8.12, Visual Basic, Mainframe,

PowerBuilder 7.1, Oracle 8i, PowerBuilder 6.5, Sybase 11.9.2, Ashwin Scheduler 3.51, N-Tier

Java architecture, Oracle, Web sphere, UNIX, JSP, DB2, HOGAN System

Application Engineer 12/2001 – 07/2002

Responsibilities

• Provide technical support for Mercury Testing Products

• Provide demos and presentations for prospective clients

Environment: Win Runner, Load Runner, Test Director

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