Customer Service Data Entry

Nicole K. Young

**** ***** **. *** *, Sycamore, IL 60178

Cell- 708-***-****

Profile

Administrative support professional experienced working in detail-oriented environments, fast paced, requiring interpersonal skills. Experience includes:

• Conducting new hire employee orientations

• Over one year of dedicated service as an Legal Assistant

• Answering multi-line telephones, docketing, drafting documents

• Appointment scheduling, maintaining detailed records of cliental

Education

Kishwaukee College- Malta, IL

Anticipated graduation year 2013

William Howard Taft High School- Chicago, IL

Standard and Honors Courses, 2006

Professional Experience

Production Cutting Services - Waterman, IL

Administrative Assistant 2010-01/11

Plan Production via M1 system, schedule inbound/ outbound shipment of material, data entry, payroll, issue scheduling for shop employees, complete planning via M1 system, conduct shipping and receiving, answer multi line telephone operational system, filing, faxing, conduct orientations for new employees.

Legal Assistant - DeKalb, IL

General Practice Attorneys emphasizing in Family Law, Bankruptcy, and Estate Planning

2009-03/10

Communicate with clients at the direction of attorneys; communicate with opposing counsel at the direction of attorneys, assemble client intake form of new clients, data entry, docketing, general attorney support including: assistance with court preparations, drafting court orders pleadings and motions, maintaining detailed and organized files.

New York & Company- Geneva, IL

Sales Associate 08/09 – 03/10

Customer service, up-sell New York& Company brand and build a loyal clientele, restocking, assisting managers with performing freight.

National Bank & Trust Company- Sycamore, IL

Customer Relations 10/09-10/09

Manage main lobby operations of an informational and technology helpdesk, Answer multi-line of telephone operational system, Data entry of trust documents, oversee customer’s safe deposit box accounts.

Hart Schaffer & Mark- Des Plaines, IL

Manufacturing Clerk 06/07- 11/08

Demonstrated the ability to interact with co-workers and customers from diverse cultures and backgrounds, Data Entry including billing and shipping of garments.

Volunteerism

Another Chance Assembly- Chicago, IL

Youth Development 05/06 - Present

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