Andrew Barlow

** ***** ******* ** *** *T*

Cell: 403-***-****

E-mail: cbiaf1@r.postjobfree.com

Highlights of Qualifications:

Membership in Supply Chain Management Association of Canada (SCMP aka CPP)

Post-secondary training in management, marketing, human resources, basic accounting, and ethics.

Excellent teamwork and communication skills (written, verbal and public speaking)

Strong time management skills; successfully meet deadlines and balance work, education, and personal roles while maintaining positive relationships with all involved

Responsible and professional in demeanor; committed to excellence in performance

Proven research, analytical, and problem solving skills

Education and Training:

Purchasing Management Association of Canada

Professional Purchasing Certificate Fall 2011

2nd Year

Bachelor of Management –General Management Degree June 2008

University of Lethbridge, Lethbridge, AB

Marketing focus:

- Introduction of new products in competitive market places

- Repositioning of products in the decline stage of the product life cycle

- Advertising and Promotions – Know how to advertise and promote new product

- International skills, how to conduct business outside N. America

Mentorship Program University of Lethbridge

Teamed up with marketing professional in oil and gas

Gained knowledge and experience in day to day operations

Realized what is expected in a professional setting.

Hotel and Restaurant Management Diploma 2003- 2005

Southern Alberta Institute of Technology, Calgary, AB

-Gained skills in the following areas

- Event management

- Understanding financial statements

- Pricing new product competitively

Work Experience:

Sales Support Specialist Apr 2011- Present

SMART Technologies - Calgary, AB

Provided telephone, email and chat support to SMART’s resellers

Reviewed and followed up on applications for funds and price protection

Tracked sales, equipment, and subscriptions

Entered call data and the client relationship management (CRM) database

Provided data conferencing with remote resellers and distributors and SMART staff at a distance

Initiated, implemented, and administered support for customized support projects and programs that aided in channel knowledge and sales of SMART products

Established strong relationships with SMART’s reseller and distributor channel

Arranged new reseller support staff orientation and training

Represented reseller support on cross-functional teams

Lead Generator (General Marketing) Nov 2010-Apr 2011

Canon Canada- Business Solutions Division

Cold called list of commercial accounts to look for potential sales

Maintained balance of appointments for different sales reps

Followed up on previous sales calls and meetings to ensure effectiveness.

Gaucho/Server Mar 2010- Present

Bolero (Brazilian Steak House)

Ensured variety of meats were delivered to table

Brought special requests for individual tables

Account Manager Jan 2010-May 2010

Segue Systems- Xerox

Point of contact for current customers regarding their Xerox equipment

Built new business through cold calling, and prospecting new business

Maintained solid relationships with current and competitive accounts to gain referrals

Constantly learned product knowledge and how new technology could benefit my clients

Ensured clients had best equipment to fit their needs with out jeopardizing their future business outlook

Managed my time to ensure proper coverage for clients while still completing my day to day tasks important for me to be successful

Acknowledged proper resources and specialists to assist in closing deals and maintaining accounts with clients

Inside Sales Support and Service Renewal Coordinator July 2008-Jan 2009

Long View Systems – Calgary AB

Established a system for easier tracking of marketing dollars being spent.

Maintained market development funds allowing Long View Systems to reclaim over $70 000.

Maintained an active spread sheet for a 30, 60, 90 day service renewal funnel to ensure Long View did not lose any opportunities

Supported other team members in their activities, by learning new processes to help both them and Long View to carry through on their business obligations

Completed professional quotes to send to customers on behalf of Account Managers

Answered questions from existing clients and fellow employees regarding different accounts and service levels.

Guest Services Impact Trainer Aug 2008

Hyatt Regency - Calgary, AB

Trained all employees within the department on new standards introduced

Forwarded information on shift changes to staff, so the department ran smoothly

Communicated with management with who needed to be trained and who had completed training; planned and delivered training programs promptly

Achievement:

March 2007 WOW Winner (Employee of the Month)

Doorman/Valet - Calgary, AB Nov 2004 – Dec 2009

Ambassador of the hotel, first impression of hotel is communicated through doorman/valet

Trusted with customer cars, some valuing 100+ thousand dollars

Kept hotel safe from unwanted intruders

Organized and maintained parking for the hotel to ensure guests had safe and available parking

References: Available upon request

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