ELENA PUGLIN
Pittsburgh, Pa *****
OBJECTIVE
Seeking a challenging position that will fully utilize my education, with my strong work
background. Would like to put my talents to use in the best way possible, to help not
only myself, but the company I am working for, to thrive and be successful.
SUMMARY OF SKILLS
Personnel Management…Customer Service…Marketing….Accounting… Computers…
Work well under pressure. Interact well with all levels of personal.
WORK EXPERIENCE
Self-Employed, Greenfields Country Market, Pittsburgh, Pa. 4/04 to9/10
Disciplined individual working in the heart of a small community,
Responsible for all day to day operations, cost controls, menu presentation,
Customer service, inventory, food preparation, and accounting procedures.
Making sure I was consistent in every thing I did.
General Manager, Buffets Inc. North Fayette Pa 5/98 to 12/03
Responsible for guest satisfaction, sales and profit objectives.
Directs, coordinates and evaluates subordinate managers and hourly employees.
Approves budgets, costs controls and store expenditures.
Oversees, coordinates and directs the forecasting and implementation of food production.
Oversees Community Representative Program and local marketing of restaurant
Restaurant Manager, Abates Waterworks Mall, Fox Chapel, Pa 7/87 to 5/98
Supervise restaurant operations and 100 staff employees.
Hire and train new employees on company policy and responsibilities.
Evaluate employees on periodical appraisals.
Report to supervisors on labor and overhead costs
EDUCATION
Slippery Rock University-August 94
BS/BA Degree – Accounting QPA 3.0