Benjamin T. McGovern M.H.A.

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**** ******** ***** *****: c7594b@r.postjobfree.com

Roanoke, Virginia Phone: 540-***-****

Professional Experience

Administrator, Dinwiddie Health and Rehabilitation Center Richmond, Virginia

February 2009- April 2010

• Oversaw the day to day operation of a 3 month old 90 bed skilled nursing and assisted living facility

• Improved profit line by as much as $40,000 month over month, and $80,000 year over year

• Built trust and established relationships with residents, family members and the community at large.

• Reduced turnover from 79% to 20%

• Strategically managed census development, payer mix, RUG rates, and the pro forma process.

• Managed the building through its first annual state survey and Plan of Correction without a revisit from surveyors.

• Analyzed and reported budgetary details to Chief Operating Officer

Contract Executive Director, Golden Living Centers Martinsville, Virginia

July 2008

• Contracted to be the acting administrator during this facility’s annual survey process which resulted in 2 deficiencies.

AIT/ Assistant Administrator, Medical Facilities of America, Inc., Roanoke, Virginia

September 2007- June 2008

• Successfully marketed and led sales force for 3 different skilled nursing facilities

• Periodically oversaw day to day operations of a 240 bed skilled nursing facility

• Oversaw the day to day operations of a 90 bed skilled nursing facility,

• Strategically increasing RUG rates for the 90 bed facility by $15 PPD

• Acted as Assistant and housekeeping manager in a 180 bed skilled nursing facility

• Participated in 2 annual surveys and 2 Plans of Correction, writing one

• Managed census development, admissions and discharges daily

• Successfully executed each stage of the sales call process in order to generate referrals

• Managed labor related issues and costs daily

• Analyzed and explained budget details to VP of Operations

Volunteer Consultant and Board Member, The Autism Solution Center, Memphis, Tennessee

May 2007-September 2007

• Acted as Board Member and consulted CEO regarding strategic planning, revenue maximization, organizational growth, fund raising and community relations

Key Account Executive, Laboratory Corporation of America Holdings, Inc. Southaven, Mississippi

June 2006- May 2007

• Grew territory revenue 30% annually, personally ranked 28th in nation by company for selling esoteric lab tests to: oncologists, ob/ gyns, endocrinologists, pediatricians, gastric surgeons, internists, family practitioners, virologists, geneticists, dieticians, psychiatrists, and plastic surgeons.

• Recognized for increasing physician usage of Level 1 testing to 78%, from 28%, where company-wide goal was 53%

• Sold, implemented and troubleshot software interfaces and other information technology for physician practices

• Harmoniously recouped outstanding accounts of $5,000 - $100,000 monthly from multiple physician practices

Health Administration Trainee (LEND), University of Tennessee, Memphis, Tennessee

August 2005- April 2006

• During a 9 month internship, under the direction of the Medical Director as well as other interdisciplinary team members, developed core administrative competencies as outlined under the Maternal and Child Health Bureau.

Case Monitor, Midtown Mental Health Center, Memphis, Tennessee

January 2002- August 2005

• Performed mental health intake assessments, monthly and quarterly paperwork requirements, and medication management services for a case load of 300 Medicaid recipients receiving mental health services from 4 different psychiatrists

Education

• Master of Health Administration (3.5 GPA), University of Memphis 2004-2007

• Bachelor of Arts in Psychology, University of Memphis 1995-2001

• Study Abroad Course Credit Program, Universidad De Costa Rica 2001

Professional Associations and Licensures

• Board Member, Dinwiddie Chamber of Commerce

• Member, American College of Healthcare Executives

• Member, Virginia Healthcare Association

• Licensed Nursing Home Administrator

Volunteer Activities

• Missions for Mexican Christian Centers for the Deaf

• Volunteer Board Member, The Autism Solution Center

• Director, 1rst Annual Fund Raiser for Midtown Mental Health Center’s Child & Adolescent Program

• Board Member, Dinwiddie Chamber of Commerce

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