Anthony Scott
** ********** *** ********, **** **512
PHONE: 330-***-****
RESUME SUMMARY
A challenging position which effectively utilizes extraordinary service
through face to face contact and phone interactions with customers,
focusing on resolving their requests the first time with an efficient,
accurate, professional and courteous manner.
Career History:
Assumption Village May 28, 2011 - Aug 2012
Dietary Aide
Excellent knowledge of dietary plans for different requirements of
healthy individuals and patients suffering from short term and long term
ailments
Ability to interact and present the diet plans to a large group of people
Physically and mentally active with a passion to provide healthy and
nutritious food to the public
Adaptable to work in rotational shifts on weekends
Knowledge of safety, hygiene and other standards to be followed
during preparation and serving the food for masses
VXI Global Solution Jan 2010 - Feb 2012
Communicating with customers online and over the phone about
sales, service, and basic Mac support
Partner with appropriate team members to be the “first-line” in
customer service, handling complaints and concerns with ease
Professionally navigate the environment for the customer, routing
questions and information to the appropriate dept.’s
Attending each customer with personalized care and concern,
dedicated to providing an excellent experience
Research sales-leads, actively engaging customers to develop new
opportunities
Deliver outstanding customer service to customers after-the-sale in
follow up emails and phone calls
Accurately managing the back-end processes of our web-sales system
Blue Ribbon Rental Feb 2009 - Dec 2009
Customer Rep/ Truck Driver
Providing high quality household goods to rent-to-own at competitive
prices, adding value with genuine, caring service.
strive to be a leader in industry by consistently working together to earn
a reputation for honesty, service, and value. With understand, we build
trusting, long-term, mutually beneficial relationships with our
customers.
Jewish Community Center Jan 2008 - Nov 2008
Child Care Worker
A highly talented Child Care Workers with huge experience in providing
a safe, stimulating environment for young children; conducting
individual and group activities to encourage learning and develop social
interaction skills; preparing and serving children's meals; maintaining
appropriate records of attendance and activities.
CERTIFICATIONS: First Aid & CPR
Education: High School Diploma