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Customer Service Technician

Location:
Auburn, WA, 98092
Salary:
25.00
Posted:
August 10, 2012

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Resume:

James Thomas Babst IV

***** ***** *** ** ****** WA, 98092

Phone 206-***-****

Email: c5j58a@r.postjobfree.com

OBJECTIVE

A professional Diesel Service Technician with the desire, knowledge and skills required to diagnose and repair malfunctions in complete mechanical and electrical systems.

EDUCATION

Universal Technical Institute (UTI) – Avondale, Arizona

Associate of Occupational Studies Degree in Automotive / Diesel and Industrial Technology including the Fundamentals and Basics of Power Generation as well as Cummins Mid-Range & Heavy Duty Engines & 2007 Products Qualification, Cummins Technician Qualification Program.

Graduation Date October 19, 2012. Qualification & training included 2,070 hours in the following subjects:

• BETT

• Engine Maintenance / Troubleshooting

• Load Bank Testing

• INPOWER Service Tool

• INSITE Service Tool (Familiarization)

• Technician Laptop Training

• PCC 3100 GENSET Control

• PCC 3200 GENSET Control

• PCC 1301 GENSET Control

• Auto Transfer Switches (LT3 & OT3)

• ONAN Large Commercial Products

• OTPC 40-1000 Amp Transfer Switch

• OTEC 40-1000 Amp Transfer Switch

• BETT

• Insite

• QSOL

• ISB CM850 Engine

• ISC CM850 Engine

• ISL CM850 Engine

• ISB CM2150 Engine

• ISC CM2150 Engine

• ISL CM2150 Engine

• ISB/ISC/ISL Engine Overhaul

• ISM CM876 Engine

• ISX NOW Engine Overhaul

• ISX CM870 Engine

• ISX CM871 Engine

• Automotive Engines & Repair

• Brakes

• Climate Control

• Automotive Undercar

• Electronic Fundamentals

• Electronic Technology

• Electronic Diagnostics

• Diesel Engines

• Diesel Fuel Systems

• Diesel Engine Accessories

• Truck Power Trains

• Truck Brakes & Chassis

• Truck Preventative Maintenance

• Hydraulic Applications

• Transport Refrigeration

• Fuel & Ignition Systems

• Driveability & Emissions

• Automotive Power Trains

• Automatic Transmissions

• Professional Applications

• Advanced Diagnostic Systems

• Professional Service Writing

• Power & Performance Ia

• Power & Performance Ib

• Power & Performance II

Success Track Emphasis - 24 hours UTI Specific Training Program that teaches students Life Skills, Professionalism, Dealership Simulation, Team Building, Communication and Life Long Learning.

Auburn Mountain View High School, Auburn, WA

Graduated June 2010

SKILLS & TRAINING

3 hour A/C Clinic given by Hawkes Radiator including HFO 1234yf, Refrigerant, Accuracy of Charge, Lubricant and Additives for HFC 134a Systems, Scan Tool Operations, Hybrid Service Updates, and Variable Electronically Controlled Systems

Welding: MIG, TIG, ARC, Oxy

Stainless steel fabrication, polishing and sanding

Computer Literate

Customer Service Skills

AWARDS

UTI Director’s Honor List

UTI Student of the Course: Automotive Undercar, Fuel & Ignition Systems, Automatic Transmissions, Hydraulic Applications, Professional Applications, Diesel Engines, Transport Refrigeration, and Power & Performance 2

James Thomas Babst IV

Page 2

CERTIFICATIONS

ASE Certified: A1 Engine Repair

EPA Certified Section 609

EPA Certified Section 608 – Type II and Type III

Napa Certified – Network Diagnostic Strategies

Napa Certified – Starting & Charging Systems

Certified ALLDATA Automotive Information Specialist

Ford Technical Customer Handling

EMPLOYMENT HISTORY

10/11-Present Motocity, Avondale, AZ

General service Technician

• Pick up’s/Delivery’s

• Parts runner

• Service/Wash units

• Pre Delivery Inspections

03/11 – 10/11 Greulich’s Automotive, Glendale, AZ

General Service Technician

• Brakes

• Diagnosis and repair, light service

• Lube, oil, filter changes

11/09 – 09/10 White Fabrication, Kent, WA

Fabricator

• Fabricated stainless steel items for yachts

• Welded materials

• Opened and closed shop

• Polished stainless steel

• Parts/supplies delivery and pick up

03/00 – 10/10 Babst Blue Ribbon, Kent, WA

Family Business Builder/Carpenter

• Built and demolished residential structures as needed

• Installation and remolding practices performed

• Window, roofs and siding installation

• Painted home interiors and exteriors

• Provided excellent customer service



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