Richard Kish *** Spring Street Ext, Glastonbury, CT 06033

phone: 860-***-**** email: c3rffn@r.postjobfree.com

Objective Obtain a system administrator or technical support specialist position in the Hartford, CT area.

Technical Skills Hardware: IBM 9021/9672, IBM AS/400, IBM Virtual Tape Subsystem, IBM Virtual Machine

Operating Systems: HP-UX 11.0, 11.11 v1, IBM AIX / UNIX (OS), IBM OS-390 1.2/2.6, Multiple Virtual Storage (MVS), Microsoft Windows 7, Windows XP, Windows Vista, Sun Solaris.

System Applications & Utilities: UNIX Shell, Bladelogic, Job Entry Subsystem (JES) 3, Job Entry Subsystem (JES) 2, Parallel Sysplex, Netview, Virtual Teleprocessing Access Method (VTAM), Computer Associates (CA1 and CA7), Operations Planning and Control (OPC/ESA), ZEKE, ZEBB, Endevor, Customer Information Control System (CICS), Interactive System Productivity Facility (ISPF), Spool Display Support Facility (SDSF), Information Management System (IMS), Automation Point (AP) Remote, Telnet, IMF Monitor, Omegamon, (WAS)Websphere Application Server.

PC Software & Business Applications: Lotus Notes 8.0.5, Remedy, Advanced Help Desk (AHD), Microsoft Office, Sametime

Experience May 2000 - Present Computer Sciences Corporation Meriden, CT

System Administrator (January 2010 – Present)

Research and resolve Sametime, iNotes, password admin & Lotus Notes certification issues for internal user base.

Middleware Technical Support Specialist (July 2008 – January 2010)

Assigned to large automotive industry account as web services technician. Duties included executing change controls relating to JVM restarts, code deploys and related tasks.

Acted as the primary change control coordinator in assigning change controls to the web team.

Unix System Administrator (July 2007 – July 2008)

Had a leadership role in the Electronics File Transfer (EFT) Project. Key player in transitioning a large government account from one data center to another.

Assisted with building servers. Experience working with HP-UX and SUN/AIX server.

Work on call rotation duties and handled trouble tickets related to user id management, CPU bottlenecks, memory bottlenecks & filesystem alerts.

Operations Support Specialist (February 2002 – July 2007)

Analyze system performance data including SAR, TNG & CA.

Design & develop client & in-house reports utilizing Microsoft Excel & Microsoft Powerpoint.

Worked with the tape library to ensure the quality of media and/or recreation of damaged media.

Senior Technical Support Specialist (April 2000 – February 2002)

Provided application & performance monitoring for government & technology industry clients.

Analyzed and resolved batch job aborts or processing issues by collaborating with client-based and internal application developers, DB2 database administrators and system analysts.

Performed as back up Operations team lead, trained new hires via documented procedures.

Education Hewlett Packard Training

HP-UX, Fundamentals of the UNIX system. HP-UX System and Network Administration I

Middletown Adult Education, Middletown, CT

HTML and Java Script, Beginning, Intermediate & Advanced Excel 2000

Gateway Community College, New Haven, CT

Coursework in Data Processing.

Computer Processing Institute, Bridgeport, CT.

Graduated with Certificate in Computer Operations and Administration.

Additional training provided by CSC in the AS/400 Administration, VTS Administration, ISO 9001 Administration & UNIX Overview.

References Available Upon Request