TRI NGUYEN
**** **** **** **, *** Jose Ca ***** Phone 408-***-**** E-mail: *************@*********.***
OBJECTIVE:
To obtain a position as Computer Technician
Certification:
A+ Certified
EXPERIENCE:
2010 - Servicing Computer: Replaced LCD, memory, IDE and SATA HD, cleaned virus, recovery lost files. Software Installation such as Norton, Microsoft Office, Operating System and other programs. Set up home network.
2000 – 2010 T2 Globals Inc
Technician: Trouble shooting and replacing defective parts for laptops, customers support, maintain server, setup network for company and workstation server. Write procedures, ordered parts, issue RMA using Salesforce.com. shipping and receiving and daily report. Familiar with Microsoft word, excel, power point, publisher and Outlook. Forklift
1998 – 1999 Western Digital, Santa Clara, CA
Material Handler II: Inventory, report, supply parts to production and maintained records for ISO. Interfaced with production supervisors, buyers and vendors. Delivered packages to individuals, shipping and receiving.
1995 –1998 Akashic Memories, Milpitas, CA
Material Handler: Inventory, report, supply parts to production and maintained records for ISO. Weekly reconciliation with main warehouse and other departments. Pulled MRR and assisted QA to Audit.
1993 – 1995 Quantum Corporation, Milpitas, CA
Servo Lead: Tested HDA, end of shift inventory, report and pass down to next shift. Trained new employees, coordinated employees to meet the productivity as well as to send help to other department if needed.
EDUCATION:
2000 – 2000 Computer Training Academy, San Jose, CA
Computer LAN Technician Specialist; Diploma
1993 – 1993 Atcoa North, Santa Clara, CA
Auto Mechanic Technician; Diploma
1982 – 1983 Coyne American Institute, Chicago, IL
Electronic Technician; Diploma
1982 – 1985 Triton College, River Grove, IL
General Education studies
REFERENCES:
Tan Tran 408-***-****
Operation Manager
Lien Ngo 408-***-****
Human Resource Manager