Viswanath S.

F-*, G.R.Vistas, **/*, Uttarahalli Main Road, Bangalore 560062

Mobile: +91-984******* Mail-ID: bzut5e@r.postjobfree.com

Having 13+ years of Industry experience, Customer-focused and expertise in managing the users through Social

Media, Webinars and face-to-face interactions, and motivated towards creating great experience for the users

considering Engineering constraints as well, and experience in speaking at various international conferences.

Seeking challenges in the field of:

Product Evangelism, Product Management, and Customer-facing Roles

Professional Competence

CERTIFICATIONS

• Adobe Certified Expert - Adobe Photoshop, Macromedia Dreamweaver, Adobe Captivate.

COMPETENCE

• Core Strength: Customer-focus, Usability Engineering, Managing User Forums and Social Media, conducting

webinars and eTrainings, Conducting Product Road-shows, and Conducting Engineering-focused customer meetings.

• Technical Strength: eLearning Authoring, Image Editing, Audio Editing, Video Editing, 3D Modeling and

Animation, Multimedia authoring, morphing and warping, and Virtual Reality.

• Product Engineering: Requirement Definition Phase (Prioritize User Scenario), Planning Phase (Time& Effort

Estimation/ Usability Test Planning), Design Phase (Prototyping/Design Iteration), Implantation Phase (Review screens,

workflows and iterate), Testing Phase (Usability Test Cases/Match Users Environment), Release Phase (Collect and

incorporate User Feedback)

• Team Management: Recruitment, induction, training, tasking, delegation, monitoring, feedback, skill upgrade,

career planning, motivation & mentoring of the team

• Team Player: Target Oriented, Fast Learning Curve along with strong analytical and problem solving skills, strong

communication & interpersonal skills

• Product Expertise:

• Operating Systems: Windows, Mac OS X

• eLearning Authoring: Adobe Captivate, Adobe Presenter

• Vector Graphics Tools: Adobe Illustrator, Corel Draw, Adobe Fireworks

• Raster Graphic Tools: Adobe Photoshop and other industry leading tools

• Audio/Video Editing Tools: Adobe Premiere, Adobe AfterEffects, Adobe Audition, Adobe

SoundBooth

• 2D/3D Animation Tools: Adobe Flash, Autodesk Animator Pro, Autodesk 3D Studio Max

• Multimedia Authoring: Adobe Director with Lingo, Macromedia Authorware

• Morphing & Warping: Elastic Reality

• Virtual Reality: QuickTime Virtual Realty, VR Toolbox

• Web Development Tools: Adobe Dreamweaver, HTML, CSS, Adobe Edge

• Print Design Tools: Adobe InDesign, Digital Publishing Suite

Project Summary (Select)

• Engineering of Adobe Captivate 6, Adobe eLearning Suite 6, and Adobe Presenter 8

o Duration: 18 months

o Team Size: 60 Members

o My Role: Product Evangelist (Managing 3 members as well as Individual Contributor)

o Environment: Windows, and Macintosh platform

o Product Detail: Adobe Captivate is an eLearning Authoring Tool used by eLearning Professionals, Corporate

Trainers and Educators, and Course Developers.

• Engineering of Adobe Captivate 5/5.5 and Adobe eLearning Suite 2/2.5

o Duration: 24 months

o Team Size: 60 Members

Page 1

Resume of Viswanath S. Last update: Aug 2012

o My Role: Sr. Product Lead (Managing 6 members as well as Individual Contributor)

o Environment: Windows, and Macintosh platform

• Engineering of Adobe Director 11

o Duration: 18 months

o Team Size: 40 resources

o My Role: Product Lead (Managing 6 members as well as Individual Contributor)

o Environment: Windows, and Macintosh platform

o Details: Adobe Director is a Multimedia authoring and Game Development Tool, also used for multimedia

presentations, corporate presentations, CBTs, Games etc, suitable for Windows and Mac platform - version differing with

respect to many UI and functionality related changes compared to the earlier version

Please refer to the Annexure for details of Major Projects in the career

Career Profile

Adobe Systems, Bangalore

Product Evangelist / eLearning Developer / Trainer (Jan 2011 onwards)

Reporting to the Sr. Product Manager

Responsibilities:

• Managing the Customer Forums. Product Blog and other social media like Facebook and Twitter

• Conducting Webinars and eTrainings to the users

• Managing contests in Social Media to increase the Product Awareness and encouraging the Quality

Content Creation.

• Creating eLearning courses for internal consumption, and sample courses to showcase the capabilities of

the product.

• Creating User Experiences for the features, review through prerelease teams and incorporating the

feedback in the designs

• Creating Graphic assets to be shared with the users through product release.

• Brainstorming the Product features with the team and helping with the release.

• Responsible for the user issues and resolving them.

Adobe Systems, Bangalore

Senior Product Lead (May 2009 onwards)

Reporting to the Sr. QE Manager, leading 6 technical resources

Responsibilities:

• Managing the resources for the User Experience Quality Team.

• Creating eLearning courses for internal consumption, and sample courses to showcase the capabilities of

the product.

• Responsible for Suite of products and their workflows

• Setting professional and personal goals for the team members and reviewing them periodically by

providing the effective feedback

• Participating in Annual Focal in the organization by measuring the effectiveness of the team members.

• Engagement with Customers through Forums and Blogs, interacting with them one to one to understand,

investigate and resolve issues.

• Participating in User Experience design of Products

• Work Scheduling, allocation of Tasks to and performance feedback from the team.

• Mentoring the team as Domain Expertise, UI and Usability Mentor.

• Creating User Interfaces for the modules.

Adobe Systems, Bangalore

Product Lead (Nov 2004 onwards)

Reporting to the QE Manager, leading 4 technical members

Responsibilities:

• Managing the resources for the Quality Team.

• Responsible for core areas in the product for Product Testing.

• Participating in User Experience design for Intranets and Product modules.

• Work Scheduling, allocation of Tasks to and performance feedback from the team.

• Mentoring the team as Domain Expertise, UI and Usability Mentor.

• Managing Employee Activities Committee and Community Involvement Committee.

Information Technology Group, Kathmandu, Nepal

Web & Multimedia Developer/Asst. Training Manager (Aug 2003 to Oct 2004)

Reported to the CEO, leading a team of 5 members

Responsibilities:

• Primarily accountable for Web & Multimedia Projects & for Training.

• Managed design & development of User Interface for Software Development Projects, Multimedia

Presentations & In-house graphics needs.

• Involved in Test & Reviewing planning, Testing executing, Bug removal and Certifying the final

Delivery.

• Responsible for Planning and Implementation of Presentations for the clients.

Tata Elxsi Ltd., Bangalore

Quality Analyst/Team Lead (Jan 2002 to Jul 2003)

Reported to the Project Manager, leading 5 resources

Responsibilities:

• Accountable for team performance in designated projects.

• Managed project planning in terms of Scheduling, Assigning & Monitoring the tasks for the team

members.

• Interacted with the client for the process and schedules both offshore and onsite.

• Responsible for the User Interface, User Manuals, Technical References, Release Notes, and other

technical documents.

• Coordinated with engineering, customer service, quality assurance, and product management for project

documentation.

• Created graphics for use in technical documents and manuals.

Previous Employments

Organization Duration Designation

NetGalactic, Bangalore Nov 2000 to Dec 2001 Sr. Graphic Designer

Sachina Web Solutions, Bangalore Jan 2000 to Oct 2000 Head: Web and Multimedia

Raajkamal Films International, Chennai Sep 1999 to Dec 1999 Web & Multimedia Developer

Essenaar Multimedia, Bangalore Apr 1998 to Aug 1999 Training & Development Exec.

Training & Education

Trained on soft skills like Time Management & Communication as well as attended various technical seminars

M.Sc. (Information Technology), from Karnataka State Open University (Pursuing)

Diploma (Multimedia & Internet), from EDIT Institute, Bangalore

B.Sc. (Agriculture), from University of Agricultural Sciences (1997) with CGPA of 7.1/10

Personal Details

Date of birth: 28-Apr-1976

Languages known: English, Hindi, Kannada & Tamil

Passport No.: A 0271100

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