UpperDarby,Pa.***** 267-***-****
Theo Sonpon
Objective A Management position in which acquired expertise, creative talents and commitment to excellence will have valuable application in achieving company’s goals and profitability..
Qualification Highlights
Experience Innovative professional with 8 + years of progressive management and marketing expertise in Retail and Banking services with demonstrated initiative, creativity and success.
Strategic planning- reference to budgeting/finance, customer service, staff training, supervision and mentoring.
Excellent leadership, oral/written communication, interpersonal, intuitive, and thrive in both independent and collaborative work environments. Energetic and self-motivated team player/builder. At ease in high stress, fast-paced environment with emerging and multiple responsibilities.
2006–Present PNC Bank Phila, Pa
Financial Sales Consultant
Analyze client’s financial needs and sell a wide range of investment products.
Build and maintain existing customer business relationship to ensure customer satisfaction.
Help increase profitability growth through strategic planning.
Customer focus and sales driven.
2005–Present Thrifty Phila, Pa
Lead Rental Sales Agent
Perform and reconcile fleet inventory for Thrifty and Dollar.
Supervise service agents and conduct inspection of work.
Offer all optional products to meet customer wants and needs.
Prepare all rentals and return documents accurately and completely.
Use sales and services techniques when determining customer needs.
Resolve customer’s inquiries.
1998–2005 Park America, Inc Phila, Pa
Manager
Supervised two parking garages, and prepared monthly reports
Helped to increase revenue by negotiating with clients to purchase monthly parking permits.
Collected daily revenue and made deposit to designated banking accounts.
Prepared office payroll and made necessary purchases of office supplies.
Helped expand customer base through a variety of effective sales techniques.
Education 2006-Present Immaculata University Phila, Pa
BSC
Business Administration
2003–2005 DCCC Maple, Pa
A.A, Business Administration.
Graduated
Diploma
1995-1996 LDRS Mon, LIB.
A.A, Computer Science
Graduated, Diploma
1990-1992 Cathedral H. School Mon, Lib
.General Studies
.Graduated, Diploma
Computer Skill
Microsoft Window, Excel, Publisher, Internet and email.