Resume Text:
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________________________________________
Sarah Howard
*** ********** **** ******* **** GA • 585-***-**** • br2b4p@r.postjobfree.com
Career Summary
Highly personable Customer Service Professional with over six years of experience in high end sales services • highly motivated in account resolution • Excellent verbal and communication skills
Experience
US ANGR 88m (Motor Transport Operator) Rochester NY Aug 2009 - Present
•Operate all wheel vehicles and equipment over varied terrain and roadways for support of combat operations
•Oversees and checks proper loading and unloading of cargo on vehicles and trailers.
•Organizes and participates in convoys.
Delia s Fashion Representative Columbus Ohio Sept 2008 - Feb 2009
• Provide accurate information to customers about sales and merchandise
•Effectively identified customer needs and presented appropriate company product and service offerings
• Promptly assist customer with fitting rooms and sales transactions
• Handle all fiscal transactions at my register invite customers to return to store
NCO Financial Systems Collector/Agent Columbus Ohio April 2008 - Dec 2008
• Make and receive calls from debtors regarding outstanding accounts.
• Accurately provide information and possible resolutions to help debtor close account
• Effectively maintain debtors account
• Successfully receive and process account payments
Teleperformance Technical Support Agent Dublin Ohio Jan 2007 - March 2008
• Promptly answered incoming calls from Cricket Wireless Customers
• Effectively provide trouble shooting methods to customers to resolve issues
• Constantly resolved customers issues with wireless device
• Accurately updated customers account and account information
Education
Advance Individual Training Fort Lenoardwood Missouri
Basic Training Fort Jackson SC
Social and Behavioral Science Monroe Community College Rochester New York
Regents Diploma East High School Rochester New York
*References available upon request
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