Email

VISHAL SHAH
*** ****** ***
Jersey City, NJ ****6. Ph. 201-***-****
E-mail: *********@*******.***, *********@*****.***

Objective: To obtain a Network Support and Administrative position in a progressive and innovative
Information Technology Company.

Skills
Operating Systems: Windows 95, 98, NT 4.0, 2000, XP, & Vista, NT, 2000, & 2003 servers.
Hardware: Cisco Routers, CSU/DSUs, Cable Testers, Hubs, Switches, Cabling, Print Servers.
Software: PC anywhere, Office 97, 2000, XP, 2003, Visio, Notes4.6 & 5.0.6, Ghost, HEAT.
Protocols: TCP/IP, WINS, DNS, IPX/SPX, FTP, TFTP, RIP, IGRP, ARP, DHCP, Telnet, Ping, NetBEUI, NWLink.

Professional /Consulting Experience

Linens 'n Things September’ 06 – Present.
Network Analyst
 Responsible for SMS 2003 environment including the development and rollout of large scale applications (Office 2003).
 Responsible for Windows 2003/Active directory DNS, and DHCP environment
 Supporting Exchange 2003 environment consisting of 1 bridgehead and 2 mailbox servers.
 Built Windows Firewall/IPSEC environment for retail POS system for PCI compliance delivered through Group Policy.
 Implement NetPro self service application to allow users the ability to unlock accounts and change their passwords via security questions.
 Configured and support QualysGuard for internal, external and PCI security risk and compliance management
 Maintain windows patches via SMS for desktops and servers.
 Maintain and troubleshoot HP Storage Area Network (EVA).
 Responsible for the management of backup/recover solutions with Arcserve and Commvault.
 Support of over 1200 Windows 2003 servers and 5000 desktops.
 Responsible for documenting DR plan for Windows environment.
 Managed Symantec Antivirus Corporate Edition, Trend Scanmail for Exchange and Innoculan.
 Watchguard Firewall and Bluecoat Proxy background including VPN configuration, and proxy server access control lists.
 Troubleshooting Home Office and Store Servers
 Very good knowledge of juniper SSL VPN client side and back end.
 Configured and supported all Compaq/HP Proliant server hardware
 Technical writing for standard server configuration builds, project plans for larger upgrades and rollouts and support documentation for the Help Desk.
 Consolidate hardware through virtual servers with VMWare and Microsoft Virtual Server.
 IBM Desktop and laptop creating new images and deploying
 Setup and Maintain in house POS credit and RMS network systems.
 Troubleshoot all credit authorization nodes and bank links via PathFinder GUI application
 POS systems IBM 4694 and Sure pos 700 Testing and deploying
J. R. & (NICE Systems) May’02 – Present.
Support Analyst
 Provided administrative support for the store PC, POS and phone system.
 Installation & configuration of Windows XP, Outlook and Office 2003 with Ghost.
 Tech support for the local customers and client on free time.
 Providing Desk top and phone support to end-users.
 Installation of Wireless Routers and network.
 Design and implementations of small office network


LVMH: January’ 01 – December’ 02.
Windows NT rollout
 Team leader of a Windows NT Rollout Team.
 Planning & Implementation of images
 Installation, configuration & troubleshooting of Windows NT, and Lotus Notes 5.0.
 Administration of Windows NT & 2000 servers and Active DIR
 Local & Network printers’ configuration, Policy Editing and hardware troubleshooting.
ING Pilgrim: September’ 00 - January’ 01.
SR. Network admin
 Troubleshooting, backing up and maintenance of all the servers.
 Installation and troubleshooting remote users PCs
 Installation and support of the ARC server and Backup EXC on NT.
 Providing network and end user support.
 Implementation, troubleshooting and Configuration of PDC, BDC, DHCP, Active DIR, Exchange2000.
 Cisco 2500 & 4000 basic set up and configuration.
 Configuration of RIP & IGRP.
Netcruise.com: March ’00 - September’ 00.
SR. Network Admin
 Planning and implementation on NT network
 Troubleshooting and Configuration of PDC, BDC, DHCP, Exchange and routers.
 TCP/IP addressing & sub netting for local & wide Area Networks.
 Providing support to end-users.
ORIGIN TECHNOLOGY: July’ 99 – February’ 00.
Network Engineer
 Strategical Planning & Implementation of Networks.
 Installation and Configuration of Windows 98 and Windows NT 4.0 Domains all over the US.
 TCP/IP addressing & sub netting for local & wide Area Networks.
 Cisco 2500 & 4000 basic set up and configuration of RIP & IGRP.
AT&T WorldNet Services: February’ 99 – July’ 99.
SR. Technical Analyst
 Primarily responsible for providing the highest level of support to customers of AT&T WorldNet Services, connecting to the service using different platforms Win 3.x to NT 4.0 Providing
 Responsible for Network Troubleshooting.
 I was also responsible for testing the new software developed by the development team on different platforms under different scenarios.
 Troubleshooting Routers on the Network, which consist of CISCO 2500 and 4000 series Routers over T1s.
COMPAQ: September’ 98 – February’ 99.
Windows NT migration
 Installation & configuration of Windows NT, and Lotus Notes with standard images (Ghost Program) on more than 200 workstations per location.
 Setup and configured local and network printers (HPs and Typhoons) from NT server.
 TCP/IP addressing & subnetting for Local Area Networks.
 Administration of Windows NT Servers as well as end-user desktop support.
 Setting user accounts and migration of data from Windows 3:11 to server using MS-DOS.
 Provided desktop support to end-users for Operating System and Application issues.

EDUCATION:
New Jersey Institute of Technology, Newark, NJ
Working on my BS in Electrical Engineering Technology.
Hudson county community college
Sept. 94 – Dec.96.
The New Technology Center, NJ
 Certified in Win-95 and Networking Essential.
 Working towards my CCNA certification.