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VISHAL SHAH
*** ****** ***
Jersey City, NJ ****6. Ph. 201-***-****
E-mail: *********@*******.***, *********@*****.***
Objective: To obtain a Network Support and Administrative position in a progressive and innovative
Information Technology Company.
Skills
Operating Systems: Windows 95, 98, NT 4.0, 2000, XP, & Vista, NT, 2000, & 2003 servers.
Hardware: Cisco Routers, CSU/DSUs, Cable Testers, Hubs, Switches, Cabling, Print Servers.
Software: PC anywhere, Office 97, 2000, XP, 2003, Visio, Notes4.6 & 5.0.6, Ghost, HEAT.
Protocols: TCP/IP, WINS, DNS, IPX/SPX, FTP, TFTP, RIP, IGRP, ARP, DHCP, Telnet, Ping, NetBEUI, NWLink.
Professional /Consulting Experience
Linens 'n Things September’ 06 – Present.
Network Analyst
Responsible for SMS 2003 environment including the development and rollout of large scale applications (Office 2003).
Responsible for Windows 2003/Active directory DNS, and DHCP environment
Supporting Exchange 2003 environment consisting of 1 bridgehead and 2 mailbox servers.
Built Windows Firewall/IPSEC environment for retail POS system for PCI compliance delivered through Group Policy.
Implement NetPro self service application to allow users the ability to unlock accounts and change their passwords via security questions.
Configured and support QualysGuard for internal, external and PCI security risk and compliance management
Maintain windows patches via SMS for desktops and servers.
Maintain and troubleshoot HP Storage Area Network (EVA).
Responsible for the management of backup/recover solutions with Arcserve and Commvault.
Support of over 1200 Windows 2003 servers and 5000 desktops.
Responsible for documenting DR plan for Windows environment.
Managed Symantec Antivirus Corporate Edition, Trend Scanmail for Exchange and Innoculan.
Watchguard Firewall and Bluecoat Proxy background including VPN configuration, and proxy server access control lists.
Troubleshooting Home Office and Store Servers
Very good knowledge of juniper SSL VPN client side and back end.
Configured and supported all Compaq/HP Proliant server hardware
Technical writing for standard server configuration builds, project plans for larger upgrades and rollouts and support documentation for the Help Desk.
Consolidate hardware through virtual servers with VMWare and Microsoft Virtual Server.
IBM Desktop and laptop creating new images and deploying
Setup and Maintain in house POS credit and RMS network systems.
Troubleshoot all credit authorization nodes and bank links via PathFinder GUI application
POS systems IBM 4694 and Sure pos 700 Testing and deploying
J. R. & (NICE Systems) May’02 – Present.
Support Analyst
Provided administrative support for the store PC, POS and phone system.
Installation & configuration of Windows XP, Outlook and Office 2003 with Ghost.
Tech support for the local customers and client on free time.
Providing Desk top and phone support to end-users.
Installation of Wireless Routers and network.
Design and implementations of small office network
LVMH: January’ 01 – December’ 02.
Windows NT rollout
Team leader of a Windows NT Rollout Team.
Planning & Implementation of images
Installation, configuration & troubleshooting of Windows NT, and Lotus Notes 5.0.
Administration of Windows NT & 2000 servers and Active DIR
Local & Network printers’ configuration, Policy Editing and hardware troubleshooting.
ING Pilgrim: September’ 00 - January’ 01.
SR. Network admin
Troubleshooting, backing up and maintenance of all the servers.
Installation and troubleshooting remote users PCs
Installation and support of the ARC server and Backup EXC on NT.
Providing network and end user support.
Implementation, troubleshooting and Configuration of PDC, BDC, DHCP, Active DIR, Exchange2000.
Cisco 2500 & 4000 basic set up and configuration.
Configuration of RIP & IGRP.
Netcruise.com: March ’00 - September’ 00.
SR. Network Admin
Planning and implementation on NT network
Troubleshooting and Configuration of PDC, BDC, DHCP, Exchange and routers.
TCP/IP addressing & sub netting for local & wide Area Networks.
Providing support to end-users.
ORIGIN TECHNOLOGY: July’ 99 – February’ 00.
Network Engineer
Strategical Planning & Implementation of Networks.
Installation and Configuration of Windows 98 and Windows NT 4.0 Domains all over the US.
TCP/IP addressing & sub netting for local & wide Area Networks.
Cisco 2500 & 4000 basic set up and configuration of RIP & IGRP.
AT&T WorldNet Services: February’ 99 – July’ 99.
SR. Technical Analyst
Primarily responsible for providing the highest level of support to customers of AT&T WorldNet Services, connecting to the service using different platforms Win 3.x to NT 4.0 Providing
Responsible for Network Troubleshooting.
I was also responsible for testing the new software developed by the development team on different platforms under different scenarios.
Troubleshooting Routers on the Network, which consist of CISCO 2500 and 4000 series Routers over T1s.
COMPAQ: September’ 98 – February’ 99.
Windows NT migration
Installation & configuration of Windows NT, and Lotus Notes with standard images (Ghost Program) on more than 200 workstations per location.
Setup and configured local and network printers (HPs and Typhoons) from NT server.
TCP/IP addressing & subnetting for Local Area Networks.
Administration of Windows NT Servers as well as end-user desktop support.
Setting user accounts and migration of data from Windows 3:11 to server using MS-DOS.
Provided desktop support to end-users for Operating System and Application issues.
EDUCATION:
New Jersey Institute of Technology, Newark, NJ
Working on my BS in Electrical Engineering Technology.
Hudson county community college
Sept. 94 – Dec.96.
The New Technology Center, NJ
Certified in Win-95 and Networking Essential.
Working towards my CCNA certification.
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