Customer Service Administrator

ANIL K. JAIN

301-***-**** (Home); 202-***-**** (Cell)

bh3yjp@r.postjobfree.com

Active DoD Secret Clearance

Linux+ (LPIC) and

Security+ Certified

Summary: An Experienced and Responsible Linux/UNIX Client/Server Administrator with more than

15 years of administrating servers 24*7 with full efficiency and dedication. Also great understanding of

the issues related to hardware and software security with profound ability to resolve the issues and solve

problems, in compliance with security and government IT requirements. Proven ability to be a strong

professional with sound knowledge of new technologies and advance applications, evaluate alternatives

and to make recommendations. Excellent Written and Oral communication skills.

QUALIFICATIONS, EXPERIENCE AND EMPLOYMENT HISTORY:

STG Inc, at ARMY RESEARCH LABORATORY (ARL) Adelphi, MD 03/2008 to 03/2012

Worked as a Linux/UNIX System Administrator on the Red Hat Enterprise system. Responsible

for Planning the Installation, Configuration, Customer Support and Troubleshooting OS and

Printers including Networked and Stand Alone Servers and Personal Computers. Installed

Virtualization VMware and various COTS products on UNIX platforms. Performed specialized

work in the Development, Testing, Evaluation, Implementation and Maintenance of Software

Systems and Applications, DNS and LDAP work and worked on system wide Disaster Recovery

(DR) projects using Netbackup on the tape library silo. Training and supporting the customers

day to day to keep the Systems Updated, Patched, In Compliance with and secured running

condition for the smooth operation of various ARL Research, Development, Engineering and

Analysis Projects, Government and Department Wide Requirements and Agency Programs.

Responsible for providing high quality professional customer service and support, with attention to

details in performing the tasks and conscientious about attending to details and problem solving.

Performing vulnerability assessments, accuracy and relevance of information maintaining antivirus

definitions, and ensuring proper patch management of the IT systems.

CONSULTANT WITH CSC (NOAA/NSOF Suitland, Maryland) 02/07 to 11/07

Worked as a consultant for CSC at NSOF as a Lead Installation Engineer using Enterprise Linux

for the Critical Infrastructure Protection (CIP) project, doing DNS, LDAP, DHCP, SMTP and

Kickstart installation. Worked on various other commercial projects as a UNIX Sys Admin.

Building SUNFire V440R with jump start procedures, installing set files and directories. Worked

on the Disaster Recovery (DR) project at SunGard, New Jersey for ETS.

USPTO

Alexandria, VA 05/05 to 02/06

Worked in a production environment as a Patent Examiner for Class of Printers and Facsimile

static presentation and network processing and did Unix Admin work.

UNISYS CORPORATION 08/93 to 07/04

Worked for almost 11 years with UNISYS Corp., on projects at various Federal Agencies:

Executive Office of the President (EOP)

Washington DC

UNIX Systems Administrator – Team Lead Worked in a fast paced production environment on

Sun Fire and Sun Blade servers, configuring DNS on servers. Upgraded OS to Solaris 10 and

patches, SSHD, OpenSSL, Perl and gcc compiler on Sun UNIX Enterprise class servers and

tested new software for all points of development lifecycle. Worked extensively on System

Security and Solaris 8 hardening. Installed Linux on the servers and worked on SQL and Veritas

Volume manager and tape libraries.

Food & Drug Administration (FDA)

Rockville, Maryland

UNIX Systems Administrator – Worked on Sun Fire servers, configuring ColdFusion and Apache

and Sun One Web servers. Configured sendmail and mailx on UNIX servers. Also, installed SSL

on Sun UNIX servers. Upgraded OS to Solaris 9 on various servers. Installed and tested new

Software and Linux. Installed Oracle 9i on the server, and worked on SQL. Worked on users

account management using LDAP.

General Services Administration (GSA) Crystal City, Virginia

UNIX Systems Administrator – Worked in a Production environment with 65 SUN Enterprise class

Servers and SUN Blade workstations. Kept track of all Server Software and Hardware installed

on the servers. Responsible for GSA Intranet Web page and installation of new software and

updates of Software licenses. Backup using SQL – Backtrack software and Veritas Volume

Manager. In charge of all purchases for Hardware/software/licenses for the smooth running of

GSA production environment. Installed SUN explorer on all servers. Upgraded Perl on the

system.

NASD

Rockville, Maryland

UNIX Systems Administrator

Worked in a Production/Test Environment as a Sequent UNIX Systems Administrator on Sequent

NUMA Q Machines using Dynix/Ptx. Monitored System Performance, Capacity Planning,

Configuration, and Maintenance.

Internal Revenue Service (IRS)

New Carrollton, Maryland

UNIX Systems Administrator

Worked in a Production/Test Environment as a UNIX Systems Administrator on NCR Word Mark

5100M (dual node), EMC Symmetrix 5700 (3 cabinets), using MP RAS 3.02. Monitored system

performance, capacity planning, configuration, maintenance, performing back up shell scripts,

assign user privileges and install software and day to day operations of all other 30 multi

platforms servers that include SUN OS, Niles/Pyramid Technology, SUN Solaris and SCO UNIX

operating systems, on Sun blade servers. Oversee and maintained UNIX operating system and

assisted in planning and implementation of future systems and deployment activities. Provided

guidance and directions to junior members of the group to ensure smooth day to day operations.

Department of Energy – Energy Information Administration (EIA) Washington, DC

UNIX Systems Administrator, installed/upgraded/managed and supported systems configuration

and capacity Planning. Managed the EIA's Web (home) page on the Internet and EIA's Intranet

page, making sure both are up and running 24 / 7. Installed Netscape's Enterprise Server.

HARDWARE/SOFTWARE

Red Hat Enterprise Linux 5&6, SUN Solaris 8, 9 & 10, SUN Enterprise servers, SUNFire, Sun One

Web Server, Apache Web server, TCP/IP, ColdFusion, Windows 2000, FTP, HTML,

Internet/Intranet, PVCS, EDMS DOCUMENTUM 3.1, TCP/IP, DNS, Netscape, SQL, Veritas

Netbackup, Perl.

EDUCATION

BS in Electrical Engineering

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