Sandra J Allen

**** ******* ****, **** *******, KY 40419 Home: 859-***-**** - Cell: 859-***-****: bgc3iz@r.postjobfree.com

Summary

Professional Accountant and Bookkeeper with 12 years of experience with accounts receivable and payable.

Highlights

• Expert in QuickBooks Pro • Travel administration

• Peachtree • Report development

• Oracle • Problem resolution

• Bookkeeping • Administrative support

• Budget development • Meet deadline

• Financial reporting • Meets/exceeds goals

• US GAAP principles • Self-starter

• Individual tax returns • Attention to detail

• Cost accounting • Microsoft Office skills

• Federal/State tax preparation

Accomplishments

General Ledger Accounts

• Maintained accurate accounts including cash, inventory, prepaid, fixed assets, accounts payable, accrued expenses and line of credit transactions.

Accounts Payable/Receivable

• All Invoicing for Lexmark Warranty Contracts

Administration

• Performed administration tasks such as filing, developing spreadsheets, faxing reports, photocopying collateral and scanning documents for inter-departmental use.

Experience

CSR/Order Entry

October 2006 to January 2010

Aerotek Lexmark International – Lexington, KY

• Accounts Receivable /Accounts Payable

• Directed multiple client accounting system conversions into web-enabled Oracle financial platform.

• Received, recorded, and banked cash, checks, and vouchers as well as reconciled records of bank transactions.

• Compiled financial reports pertaining to cash receipts, expenditures and profit and loss.

• Addressed and resolved non-routine, complex and unexpected variances.

• Invoicing

• Purchase Order Compliance

• Order Entry

• Warranty Status

• Asset Management

• Implemented new processes and systems for improving customer service satisfaction.

• Provided customer service for an average of 60 calls per day, answering customer inquiries, solving problems, and providing new product information.

• Interfacing with customers, company sales and/or service representatives, a variety of pre-sales or post-sales service functions.

• Determined the status of equipment returns, repairs, replacements, scheduled delivery, scheduled field

service repair calls.

• Request of additional company materials.

• Records of returns, replacements, scheduled changes, product enhancements or changes, product pricing, resolved return and credit problems within Lexmark Sales and Warranty Contracts.

• Routine tasks.

• Developed and applied basic production, operational, administrative and/or PC skills in procedures, techniques and/or equipment.

Receptionist/File Clerk

January 2006 to June 2006

Belcan Corporation – Lexington, KY

• answer telephone, screen and direct calls

• take and relay messages

• provide information to callers

• greet persons entering organization

• direct persons to correct destination

• deal with queries from the public and customers

• ensures knowledge of staff movements in and out of organization

• general administrative and clerical support

• prepare letters and documents

• receive and sort mail and deliveries

• schedule appointments

• maintain appointment diary either manually or electronically

• organize meetings

• tidy and maintain the reception area

Word Processor

February 2005 to January 2006

Aerotek – Lexington, KY

• Data entry

• Document Control

• Office Records Management

• Account Analysis

• Invoicing

• OSHA Certifications

• Contract Compliance

• Assist Human Resource Generalist

Receptionist

July 2001 to February 2005

Adecco – Richmond, KY

• Five State Agencies

• answer telephone, screen and direct calls

• take and relay messages

• provide information to callers

• greet persons entering organization

• direct persons to correct destination

• deal with queries from the public and customers

• ensures knowledge of staff movements in and out of organization

• general administrative and clerical support

• prepare letters and documents

• receive and sort mail and deliveries

• schedule appointments

• maintain appointment diary either manually or electronically

• organize meetings

• tidy and maintain the reception area

Receptionist

July 1998 to August 2001

Manpower – Berea, KY

• take and relay messages

• provide information to callers

• greet persons entering organization

• direct persons to correct destination

• deal with queries from the public and customers

• ensures knowledge of staff movements in and out of organization

• general administrative and clerical support

• prepare letters and documents

• receive and sort mail and deliveries

• schedule appointments

• maintain appointment diary either manually or electronically

• organize meetings

• tidy and maintain the reception area

Office Manager

March 1996 to February 1997

Steinberg's– Somerset, KY

Performed accounts receivable duties including invoicing, cash application, researching chargebacks, discrepancies, issuing credit memos, reconciliations and responding to customer requests for documentation.

Trained new employees by providing knowledge of specific store tasks and policies.

Education

National College February 2012

Richmond, KY, Madison

Accounting

Associates in Business Administration Accounting

GPA 3.77

Affiliations

The Association for Accountants and Financial Professionals in Business (IMA)

Bluegrass Area Chapter IMA

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