Technical Writer - Project Manager

QUALIFICATIONS PROFILE – TECHNICAL COMMUNICATOR

A detailed team-oriented Technical Writer, Analyst and Project Manager adapts proactively to a dynamic, rapidly changing business and technical environment. Extensive experience in managing multiple projects, writing, updating, analyzing, designing, and delivering software, operations manuals, user guides, project metrics and product lifecycles.

PROJECT MANAGEMENT

On time Deliverables

Produce win-win partnerships

Managing multiple projects

TECHNICAL WRITING

Attention to detail

On-time high quality deliverables

Excellent verbal and written skills

Problem resolution

APA Manuals and documentation

Verification reviews with SME’s

PRINT CREATIVE PRINT WEB & MULTIMEDIA

Manuals/User Guides

Brochures/Newsletters/Wiki’s/Blogs

Photography/Graphic Design

Presentations/Flowcharts

Logos/Business Collateral Packages

Web Design/Testing

EDUCATION

DeVry University

Bachelor of Science in Technical Management

Graduate Dec 2010

Concentration: Technical Communications GPA 4.00/4.00

Walsh College

Take Charge Workshops – Project Management

July 2009

CERTIFICATIONS

Wayne State University

Certificate Computer Science

Jan 1994

ISO 9000 Internal Auditor

Certificate

Jun 1996

Walsh College

Certificate Project Management Fundamentals

Aug 2009

TECHNICAL PROFICIENCY

PC Platforms: Windows Vista, XP, 2000

Applications: MS Office 2007, Frame Maker, Visio, Outlook, Lotus Notes, Project, Adobe PS CS4, HMTL, XHMTL

Additional Skills: Usability Reports and execution of Usability Test Plans, APA style citation, virtual collaboration, Web 2.0, wiki’s, blogs, updating web sites, one source documents, logo’s, graphics, project manager and analyst.

Electronic Annotated Portfolio: Detailed project scope with client comments

PROFESSIONAL EXPERIENCE

A.V. Baker Photography & Graphic Design, Global

Dec ’00 – Present

Project Manager, Technical Communicator, Photographer and Graphic Designer (Freelance)

Honovi Solutions, Novi, MI

Oct ‘08 – Dec ‘08

Telecommunications Technical Writer

(SIRCO Associates, Inc.)

Mar’08-may’08

Visionary Integration Professionals, Auburn Hills, MI

Jun ’08 – Sept ’08

Automotive Senior Technical Writer (ASC Contractor) at Chrysler Corporation

General Motors, Centerpoint Pkwy., Pontiac, MI

Mar ’06 – Apr ’07

Automotive Staffing Assistant (PM&C) and Andon Program Communications (Populus Group)

General Motors, Madison Heights

Jan ’03 – May ’05

Automotive Technical Writer | Administrative Graphic Services (Westaff) at Xerox Corporation

Contract Professional, Métropolitain Detroit, MI

Nov ’01 – Dec ’03

KPM Group Executive Secretary/Blue Cross Blue Shield of Michigan

StaffPro America/A.T. Kerney at the Ford Motor Co Business Analyst

Atlantic Management Corp. Bookkeeper/Payroll/(401K)

General Motors, Tech Center, Warren, MI

Mar ’00 – Dec ’00

Automotive Technical Writer and Business Analyst (Trialon Corporation)

General Motors, Pontiac, MI

Sep ’99 – Feb ’00

Automotive Technical Writer / Coordinator (Manpower Technical)

General Motors New Center & World Headquarters, Detroit, MI

Aug ’96 – Aug ’99

Administrative Coordinator I (Manpower Automotive)

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