REGINA SALAMANCA

**** **** ****** **.  Aurora, IL 60502  T: 630-***-****  M: 847-***-****  bcjlv6@r.postjobfree.com

IT MANAGER

IT professional with valuable depth of experience delivering complex software projects in support of business objectives. Practiced in clarifying business requirements and specifications and implementing innovative solutions.

• Praised for technical expertise, leadership, and ability to work in a team environment ensuring all projects run smoothly and efficiently to meet or exceed all project specifications.

• Skilled, versatile communicator, and facilitator, effective with co-workers, customers, and technical participants at all levels in an organization.

• Earned solid reputation for root cause analysis, resolving complex issues, ensuring continuity of services, and delivering exceptional customer service.

• Enthusiastic contributor with a collaborative spirit and a passion for seeing a quality job through to completion.

• Personal strengths include exceptional customer focus, excellent work ethic, broad-based knowledge, strong technical background, adaptability, and flexibility.

TECHNICAL SKILLS

Education: B.S., Computer Science, AMA COMPUTER COLLEGE, Philippines

Operating Systems: AS/400 Operating System (ISeries Model 520, V5R3), Unix, Windows XP

Languages: RPG/400 ILE, Cool 2e (SYNON), COBOL, Control Language CL/400, JAVA, XML, HTML, SDA, SEU

Methodologies: SDLC, WBS, Diagramming tools: ERD, DFD, Data Dictionaries, Use Case Design and Analysis

Software: Microsoft Project/Word/Excel/Visio/PowerPoint, Lotus Notes, PlanView

RDBMS:

Tools: DB2, Oracle, SQL Server 2001

AS/400 Query/400, Remedy, Implementor, DB Visualizer

PROJECT MANAGEMENT SKILLS

Systems and Process Reengineering  Change Management Planning and Implementation 

Project Cost-Benefit Analysis and Presentation  Project Planning and Estimation 

Resource Planning and Budgeting  Offshore/Onshore Resource Planning and Implementation Project Risk and Issues Mitigation Strategy and Resolution  Release Planning Business Process Improvements

PROFESSIONAL EXPERIENCE

WALGREENS CO.  DEERFIELD, IL 5/2000 – 1/2009

Nation's largest drugstore chain with 6,658 drugstores in 49 states, the District of Columbia, and Puerto Rico and fiscal 2008 sales of $59 billion.

Application Development Team Manager – Retail Pricing and Merchandising Systems

Managed 15+-member team in design, implementation, maintenance, and support of strategic and highly customized application systems to facilitate process improvements in planning, production, and execution of merchandise promotional pricing, marketing strategies, and advertising campaigns across all stores.

• Developed Project Roadmaps aimed to identify system growth, integration points and effectively plan for achievable timelines and deliverables.

• Directly engaged in fiscal year budget planning, project timeline and cost estimation.

Regina Salamanca ● Page 2 ● bcjlv6@r.postjobfree.com

• Managed projects that reengineered Merchandising Revenue Management Systems, which reduced third-party Post Audit claims by 60% and generated $5.2 million cost savings in first year of implementation.

• Contributed to 5% to 7% sales increase on Black Friday (after Thanksgiving Day) by leading team in creation of the “Hour Sale” project to compete with major retailers by precisely timing the activation and removal of selected sale prices in a predetermined number of hours to drive traffic.

• Reduced fines for scanning-error violations $1.88 million by developing and implementing Change Management Control applications, which improved data integrity, reduced Point of Sale (POS) scanning errors, and sign tag misprints.

• Improved client support turnaround time by 75% for resolving tickets with Advertising Promotion Control System by initiating projects to develop and implement effective online diagnostic tools for Help Center.

• Created high impact community service alert for child abductions and missing children by leading design of system that integrates with codeamber.org live XML feed to transmit alert message to reader boards in stores affected by the amber alert.

• Developed Direct Mail Project Tracking system that facilitates data processing of direct mail promotions for Store Grand Openings, AARP, and Medicare Part D services.

• Avoided more than $300,000 in consulting fees by using experienced internal employees and preferred vendors to analyze and document current advertising business processes in preparation for system rewrite.

• Led the design and implementation of strategic systems reengineering and full-cycle development projects and system studies aimed to facilitate improvements and development of corporate strategies, P&L analytics, business workflow efficiencies, in Retail Systems and Marketing Services.

DATARICH INTERNATIONAL, INC.  HACKENSACK, NJ 5/1998 - 5/2000

Specializes in Synon 2e and Java Systems consulting, and provides technical expertise and services to corporate clients.

Project Lead – Warehouse Management and Product Distribution Systems

Led 3-member team providing project leadership and application development for Warehouse Management, Ordering, and Distribution systems.

• Assigned to Pfizer Pharmaceuticals, Animal Health Division in Parsippany New Jersey as Project Lead of system redesign and customization of the Revenue Cycle System Integration project including Reserve Stock Inventory System, Demand Forecast System, Demand Management Inventory System, and Distribution Replenishment Processing System.

LUEN THAI GROUP OF COMPANIES  SAIPAN, COMMONWEALTH OF MICRONESIA, USA 11/1994 - 12/1997

Global apparel manufacturing and supply chain services provider serving major clients including Dillard’s, Fast Retailing, Limited Brands, Liz Claiborne, and Polo Ralph Lauren with more than 18,000 employees worldwide.

Systems Development Manager – Supply Chain Systems

IT Manager leading 8 developers creating customized applications for garment manufacturing systems to automate manual processes in warehouse inventory management, logistics, and QA monitoring systems.

• Improved on-time product deliveries and prevented backlogs due to shortage of raw materials by replacing manual system with automated Warehouse Inventory System for fabrics and accessories with barcode scanning of inventory, application-based data management, and processing solutions. Tested successfully in Saipan before deployment to warehouses in the Philippines and China.

NATIONAL BOOKSTORE, INC.  MANILA, PHILIPPINES 1/1993 – 10/1994

Largest retail bookstore chain in the Philippines with 92 branches in the country and 3000+ employees.

Systems Analyst Programmer – Retail Inventory and Warehouse Management Systems

Developed and supported systems for retail sales, inventory management, and royalty payments.

• Requested by management to conduct in-depth analysis of identified workflow and systems problems in existing manual warehouse system. Presented liabilities of manual processes, and proposed automation and reengineering alternatives to improve operations that received management approval for full implementation.

• Decreased liability for late royalty payments by developing system that improved tracking process of the number of books sold by title and by author.

Contact this candidate