PATRICIA HALE |**** El Dorado Street • Riverside, CA 92501 • bcc1dm@r.postjobfree.com

Tel. 951-***-****

CAREER PROFILE

Deadline-driven, technically competent professional, with 2+ years experience in medical billing and coding. Backed by strong customer service and administrative experience. Relates positively and effectively with others. Follows policies, works calmly, and responds courteously while under pressure. Strong background in clerical services, medical office procedures, bookkeeping and patient billing.

KEY APPLICABLE SKILLS

• Successful leader, motivator, and collaborator, equally effective as a member of a team.

• Highly organized, able to multi-task and prioritize workload.

• Professional demeanor and attentive to detail, able to accomplish multiple assignments.

• Focused on accuracy and thoroughness.

• Strong critical thinking skills, able to interpret and apply knowledge, and gather demographic and insurance data necessary for registration and insurance verification.

• Problem solving skills essential in researching and resolving complex billing/coding issues.

• Strong written, verbal and interpersonal communication skills.

• Work independently with minimal supervision.

CORE QUALIFICATIONS

Medical Billing • Medical Coding • Payment Posting

ICD-9-CM • HCPCS • CPT • Introduction to ICD-10-CM • Scheduling • Insurance Verification

Co-Payments and Deductibles • Medical Terminology • Anatomy & Physiology • HIPAA Compliance

Government Payers • Medicare • Medicaid • Tricare • Third- Party Payers

CMS 1500 • CMS 1450 (UB-04) • EOB’s

Electronic Medical Records (EMR/EHR) • Worker’s Compensation

Managed Care (HMO, PPO, and POS) • MEDISOFT • Office Management

Insurance Claim Processing • Insurance Billing Procedures • MS Word/Office

Medical Office Procedures • Computer Skills • Data Entry • Type 60wpm • 10-Key Skills (8400ksph)

EDUCATION

Ultimate Medical Academy, Tampa, FL

Medical Biller & Coder, Candidate, 2012

Hands-on experience includes: medical terminology, anatomy and physiology, disease processes, surgical procedures, life cycle of an insurance claim, health care settings, health care payers, procedure and diagnosis coding from medical records, reimbursement systems, facility billing, keyboarding, word processing, medical practice management systems, and life skills for success.

Riverside Community College, Riverside, CA

Medical Assistant, 1986

CERTIFICATION

CPC

PROFESSIONAL EXPERIENCE

P&R Janitorial Service, Tampa, FL 11/2007-12/2011

Owner/Manager/Customer Service

• Oversaw activities directly related to providing business services.

• Directed activities including payroll, bookkeeping, billing, collections, customer service and preparing estimates.

• Managed staff, managed work schedules and assigned specific duties.

• Coordinated company’s financial activities and business functions to maximize and efficiency.

• Determined staffing requirements, interviewed, hired, trained, and dismissed employees.

• Established goods and services to be sold and set prices.

• Located, selected and ordered supplies and equipment.

ProBuild, Clearwater, FL 10/2009-06/2010

Production/Receiving Clerk

• Scheduled orders with production department, handled data entry and dispute resolution.

• Inspected goods received, indentified damaged or defective items, and followed up to correct discrepancies as appropriate.

• Verified goods against records, maintained logs and computer data base, and recorded all relevant information.

• Interacted with material handlers to ensure goods were moved and stored appropriately.

• Worked efficiently to meet daily, weekly, project and team related productivity goals.

• Observed all safety procedures and practices.

David Weekly Homes, Tampa, FL 03/1996-11/2007

Estimator/Customer Service Associate

• Performed and coordinated the administrative activities of the office.

• Responsible for customer service, purchase orders, filing, and data entry.

• Reconciled invoices and reviewed sales and closing documents for accuracy.

• Well versed in word files, spreadsheets, reports, documents and various software.

• Effective communication and negotiation skills when speaking and handling clients, vendors and other employees.

• Made certain the office remained organized and running smoothly.

ADDITIONAL EXPERIENCE

Plantation Homes, Tampa, FL – Administrative Assistant 06/1995-03/1996

Inland Homes, Tampa, FL – Closing Administrator 06/1993-06/1995

Visiting Nurses, Tampa, FL – Medical Records Data Entry 11/1992-06/1993

Inland Retina Consultants, Riverside, CA – Medical Biller and Coder 06/1990-11/1992

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