Rochelle Pacheco

**** ***** ********

Port Coquitlam, British Columbia V3B7V9

bc89nf@r.postjobfree.com

Phone: 604-***-****

PROFILE:

Medical Office Assistant with experience working in hospital and clinic settings. Interacts well with others at all levels including patients, professionals, colleagues and clients alike. Caring and hardworking with excellent interpersonal communication, customer service, and office support skills.

RELEVANT SKILLS:

8 years of Office Administration, Reception and Customer service experience.

Familiar with medical terminology, clerical duties related to patient care.

Proficient typing and computer skills ;MS Word, Excel, Outlook, PowerPoint, Osler, Internet & Email

Excellent communication and organization skills.

Professional appearance and positive attitude.

Ready to learn new procedures and operations and assist team as required.

PERSONAL ACCOMPLISHMENTS:

Volunteering at Ridge Meadows Hospital in Acute Care-2W/3W & PATH/ALOUETTE since Jan 2011.

Offering companionship to patients and assistance when requested. Replenishing necessary items.

Assisting hospital staff with miscellaneous jobs and projects.

Worked Part time at Sunwood Medical Clinic managing front desk reception and telephone enquiries.

Registered new patients & updated patients medical records.

Prepared examination & treatment rooms for patient visit..

Performed lab stick urine testing.

Helped with Medical Billing activities using Osler software.

Worked in various office administration roles in India and Middle East

Scheduled appointments, travel arrangements for Directors. Prepared presentation slides for clients.

Maintained and updated files for client accounts. Prepared office correspondences, couriers and faxes.

Ordered and maintained office supplies and equipment.

EMPLOYMENT HISTORY:

Volunteer Jan 2011 – Present

Ridge Meadows Hospital

Medical Office Assistant/Volunteer April 2010-June 2010

Sunwood Medical Clinic , Coquitlam, British Columbia

Executive Assistant to Account Directors March 2001-July 2002

Impact BBDO, Dubai, United Arab Emirates

Secretary/Receptionist March 2000-Feb 2001

Fraser Diving International ,Dubai, United Arab Emirates

EDUCATION:

Medical Office Assistant Diploma 2010

International Career School (ICS) Canada

Bachelor of Arts Degree in Economics 1994

St. Xavier`s University, Mumbai, India

PERSONAL INTERESTS & HOBBIES:

Listening to Music, Dancing, Baking and Reading.

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