Michele O'Donnell
St. Charles, IL 60174
_______________________________________________________________________
OBJECTIVE
To secure a full time position in a professional atmosphere, where my
skills and experience will be put to use and benefit both my employer and
myself.
SKILLS
|Type 60 wpm |Microsoft Word |
|Transcription/Dictation |RealMed Clearinghouse |
|Ten Key |Workers' Compensation |
|Scheduling |WCAB procedures |
|Medical Record Keeping |Personal Injury/Liens |
|Insurance/Medicare Billing |QME procedures |
|Collections |Knowledge of CPT and ICD-9 codes |
|Medical Manager Software |Medical Terminology |
|Intergy Software | |
EDUCATION
College of DuPage, Associate of Applied Sciences Degree, June 1979
Glen Ellyn, IL
Willowbrook High School, Diploma June 1977
Villa Park, IL
WORK EXPERIENCE:
Suburban Orthopaedics, Bartlett, IL July
2012 to present
Administrative Team
Front Desk Reception, phone team triaging all incoming calls, EMR as well
as helping with billing duties
Chirofitness & Rehabilitation, St. Charles, IL May 2012
- July 2012
All areas of Front Desk Reception, billing, patient and insurance
collections
Delcom Physician Billing, St. Charles, IL
October 2007 - May 2012
Affiliated with Delnor Hospital, Doctors Billing and Management Service
Phone team member assisting patients with account questions and taking
patient payments. Electronic submission of insurance claims on a daily
basis.
Correcting any errors on billing that come back from the clearing house and
Working patient accounts for collections.
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Resume: Michele O'Donnell
Pediatrix Medical Group, Antioch, CA
August 2006 - May 2007
Insurance verifications, obtaining benefit information and authorizations
from payers and medical groups. Computer input of insurance billing
information and follow up for a group of hospital pediatricians. Office
support for doctors as well.
Deer Valley Chiropractic, Antioch, CA September
2002-August 2006
Complete running of chiropractic office: All front desk/receptionist
duties, posting charges and payments, answering multi-line phone,
scheduling appointments, maintaining all patient records/files, processing
of new patients. Handling all insurance billing/collections: verify
insurance coverage for all case types: work comp, med pay, general health
insurance and Medicare. I handled the complete and correct processing of
the CMS 1500 form and doing the follow up on incorrect payments, all work
comp and appeals board procedures, typing and preparation of all medical,
narrative and QME reports, professional conduct with other offices and
attorney law firms.
Chiropractic Success Systems, Scotts Valley, CA September 2002-
August 2006
Independent chiropractic consulting services performed in offices that call
and ask for our assistance. We provide office evaluations, staff hiring,
in-office training, system organization, accounts receivables work and
vacation relief.
Davis Chiropractic, Walnut Creek, CA September 2001 -
August 2002
Same duties as above at Deer Valley Chiropractic but also including
physical therapy and ultra sound procedures.
Celebration Christian Preschool, Brentwood, CA January 2000-
May 2001
Set-up, established and ran the preschool office and school library from
the conception of the school through the first school year of its
existence.
Olff Chiropractic Office, Hayward, CA April 1981-July
1999
This was my husband's practice where I did everything indicated above as
well as accounts payable, staff training and office cleaning.
References furnished upon request