Sales Manager
Resume:
Richard Shields
***** ** ********* ***** *******, Florida 33071
Cell 305-***-****
***.**********@*****.***
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Objective
I am seeking an opportunity to utilize my experience in team leading and digital solutions sales
environments. Develop and Lead Sales and Team Success.
Summary
A versatile sales professional with the experience to increase revenues in intensely competitive digital
solutions environments. A strong organizer, motivator and team player with an established record of
success in identifying new and emerging business opportunities.
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Professional Experience
Ricoh Corporation
March 2003 – Present
Production Systems Manager, Ricoh
August 2009 – Present
o Unit Quota Achiever 2010
o Built sales territory from Zero base
o 100% Professional Services achievement 2010
o Weekly reporting for 7 sales associates as Production Manager
Objectives include training sales teams for familiarity in identifying suspect opportunities in Production environments. Ride daily with individuals to help develop a talk track for creating opportunities into Production annuity. Support all efforts in creating, advancing and closing production sales.
Personal Leave of Absence January 2009 through August 2009
April 2006 through January 2009
South Region Sales Manager, PPBG-Ricoh
Territory to include Florida, Texas, Gulf Coast, Oklahoma and South Georgia
Hired and assembled sales team of 11 individual sales reps. Led sales force of production print specialists selling into in-plant, data center, and graphic arts environments.
.
o Supported Production Sales In 21 Ricoh Office locations Nationally
o As region manager for years 2006, 2007, 2008 achieved 108% of quota of 13.5 million Annual
o Lead, challenge, motivate and Direct all sales and related activities to above budget expectations
o Hire, develop and lead new representatives in Zero Base environments
o Facilitate all Corporate reporting and Communication
o Manage Sales Team to Sell in CRD, Host Print, Data Centers and Transaction environments
March 2003 – April 2006
Production Systems Specialist, Ricoh
o Sold most Data Center placements Nationally in (PPBG) 2004,2005
o Number One in Production Solutions Sales Nationally 2004, 2005
o 137% annual quota achievement 2005
o Excellence Circle Award Winner 2004-2005
Richard Shields ***.**********@*****.*** Page 2
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2002-2003
TriSquare Incorporated Data, Coral Springs, Florida
Data Center Specific, Computer Printing and AS400 environments
VP Sales – Solution Sales in host print, data center and Computer printing Environments.
. Accomplishments Include:
o Achieved Business budget 125% of plan
o Increased Data Center Sales for Production Print installs by 44%
o Increased Impact Printer installs by 55%
o Hired and Built Sales Team
2000-2002
RH Donnelley, Purchase, New York - Miami, Florida
General Sales Manager – (Get Digital Smart – A wholly owned subsidiary of RH Donnelley, Chicago)
Start-up Company: Responsibilities for this RH Donnelley owned company; (Get Digital Smart) included all operational and physical aspects of opening a new initiative.
Accomplishments Include:
o Recruited, complete sales force of 27, hired 7 support and fulfillment engineers, promoted 2 district managers through mentoring resulting in all sales achievement being 140% rated against Corporate Business Plan
o Prepared regular briefing reports for senior management at RH Donnelley including Frank R. Noonan, Chairman and Chief Executive Officer.
1991-1999
Toshiba America Corporation, Miami Office Location
Branch Manager – Responsible for over 40 Reports and all account retention and acquisition
Copyco Inc. was a start-up Company that we built from inception to the largest Toshiba Dealer Division in America.
o Sales Team Quota Achievement 110% average over 7 years.
o Built new sales teams and expanded annual sales base from $250K annually to $4.1Million
o Increasing sales division face time with potential customers by 40%
o Expanded existing market share to include a 55% increase in major account sales, increasing projected annual growth of 40%
o Developed premise retention program with accelerated rewards for sales, decreasing turn-over by 60%
Education
BA Kent State University
Relevant Training
Advanced Management Training
Sales Management Essentials I, 2, 3
Leadership Effectiveness- Quality Training International
CDIA Certified
Acclivus sales Negotiation, in depth Analysis
Precision Marketing, Concepts and Programs
Directions in Hiring- Course Certified
Miller Heiman; Strategic Selling, Conceptual Selling, LAMP
Spin Selling, Neil Rackham
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