SHERYL HUTCHERSON

*** * **** ** • GILBERT, AZ ***33 • 480-***-****

ba0bo5@r.postjobfree.com HTTP://RE.VU/SHERYL

BACKGROUND

Highly PC- and internet-literate, with excellent organization and communication skills. Detail oriented, with excellent problem-solving skills. Conversational in French, written and spoken.

EXPERIENCE

2010-2012 - CWIE - Tempe, AZ

Datacenter Coordinator

Communicated with customers regarding critical environment maintenance. Maintained critical environment records and reports. Coordinated customer and employee datacenter access. Provided backing data for SAS70 audits.

2005-2010 - CWIE - Tempe, AZ

Systems Administrator/Provisioning/Software Asset Manager

Maintained customer servers on a wide variety of platforms. Coordinated provisioning of bandwidth, transit and colocation. Provided excellent customer service and communication in a timely and responsive manner. Tracked and maintained software licensing, inventory and installation.

2003-2005 - 2Wire - Tempe, AZ

Duty Desk

Managed queues and staffing in a technical support callcenter. Maintained SLA and support targets, produced reports and communicated daily results to management.

2000-2003 - Hex Media - Scottsdale, AZ

Producer

Produced shows with local and international acts. Coordinated promotion across multiple platforms, acted as artist liaison.

1994-2000 Constellation Group Scottsdale, AZ

Executive Assistant

Supported President and CEO. Booked, promoted and supported the national and international airshow tours of a 1948 Lockheed Constellation aircraft. Produced, wrote and edited company newsletter snail-mailed to 500 subscribers. Created and maintained records required for FAA certification.

EDUCATION

1990-1992 University of Louisiana at Lafayette - Lafayette, LA

French major / English minor

COMPUTER SKILLS AND INTERESTS

MS Windows 95 - 7, Office 2007 - 2010, Outlook • Ubuntu Linux (command line and GUI) • HTML/CSS • Photoshop • Type 60 wpm

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