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Customer Service Sales

Location:
Austin, TX, 78753
Salary:
12.00
Posted:
November 22, 2011

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Resume:

Rachel Belcher

***** ****** ****** ****

Austin, TX 78753

Mobile: 512-***-****

To obtain a Retail Sales Representative position utilizing my ability to generate interest and close sales by promoting in-store products and services.

Dependable, well-organized team player with extensive experience in personal sales consulting, customer service, merchandising, maintained extraordinary skills in cash accountability and theft control.

Objective

Experience

JCPenney’s Sales Associate Representative 2006 -Present

Greets every customer with warm friendliness.

Answers questions and assists customers according to their needs.

Respectful and courteous.

Handles register transactions accurately and efficiently.

Uses Company programs to build sales.

Assists in Store Recovery to ensure store standards are maintained.

Maintains and organizes Customer Service Center.

Monitors and maintains fitting room.

Actively solicits new JCPenney credit card customers.

Maintains sizing, colorization and organization of merchandise.

Displays appropriate team behavior.

Maintains appropriate attendance record.

Adheres Company policies/procedures/rules.

The Ark Christian Store Sales Associate 2004-2005

Answered telephones and took messages.

Completed Book-store manager training and Bible Sales training.

Ability to complete manual transactions using paper invoices.

Completed credit transactions.

Completed forms alphabetically, and maintained filing system.

Learned to use Imprint machines.

Performed customer service.

Performed inventory of merchandise.

Performed decorations of floor models for store wall fixtures of pictures, crosses, posters, books, etc.

Completed pricing of books and other various merchandise.

Handled frequent buyer cards, gift certificates, special orders and gift wrapping.

Lifeway Christian Store Sales Associate 2000-2004 ,

Assisted customers with orders.

Answered telephones.

Decorated different walls hangings in the store. Arranged floor fixtures, and pictures.

Handled money, ensuring accountability, able to open and close a store.

Performed price checks of merchandise.

Performed inventory.

Mervyn’s Department Store Sales Associate 1999-2000 / 02

Ability to work on a cash register, performing sales, returns, gift certificate checks, and credit card transactions.

Answered telephones and performed customer service.

Assisted on sales floor in various departments.

Ticketed clothing.

Performed cash accountability.

Lane Bryant Department Store Sales Clerk, Cashier 1998-1999

Ability to work on a cashier terminal.

Answered telephones.

Performed inventory of merchandise.

Set up displays and fixtures.

Coordinated clothing according to colors and sizing.

Foley’s Secretary 1980-1983

Worked on a cash register, performing sales, returns, and traveler’s checks.

Performed cash handling.

Answered telephones.

Performed ticketing, pricing and inventory of merchandise.

Arranged clothing and maintained fitting rooms.

Set up display props for floor models.

Major Projects

Wheatley High School, San Antonio, TX, 1976-1980

St. Phillip’s Community College, San Antonio, TX 1980-1982

Education

Austin, TX 78753

Mobile: 512-***-****

To obtain a Retail Sales Representative position utilizing my ability to generate interest and close sales by promoting in-store products and services.

Dependable, well-organized team player with extensive experience in personal sales consulting, customer service, merchandising, maintained extraordinary skills in cash accountability and theft control.

Objective

Experience

JCPenney’s Sales Associate Representative 2006 -Present

Greets every customer with warm friendliness.

Answers questions and assists customers according to their needs.

Respectful and courteous.

Handles register transactions accurately and efficiently.

Uses Company programs to build sales.

Assists in Store Recovery to ensure store standards are maintained.

Maintains and organizes Customer Service Center.

Monitors and maintains fitting room.

Actively solicits new JCPenney credit card customers.

Maintains sizing, colorization and organization of merchandise.

Displays appropriate team behavior.

Maintains appropriate attendance record.

Adheres Company policies/procedures/rules.

The Ark Christian Store Sales Associate 2004-2005

Answered telephones and took messages.

Completed Book-store manager training and Bible Sales training.

Ability to complete manual transactions using paper invoices.

Completed credit transactions.

Completed forms alphabetically, and maintained filing system.

Learned to use Imprint machines.

Performed customer service.

Performed inventory of merchandise.

Performed decorations of floor models for store wall fixtures of pictures, crosses, posters, books, etc.

Completed pricing of books and other various merchandise.

Handled frequent buyer cards, gift certificates, special orders and gift wrapping.

Lifeway Christian Store Sales Associate 2000-2004 ,

Assisted customers with orders.

Answered telephones.

Decorated different walls hangings in the store. Arranged floor fixtures, and pictures.

Handled money, ensuring accountability, able to open and close a store.

Performed price checks of merchandise.

Performed inventory.

Mervyn’s Department Store Sales Associate 1999-2000 / 02

Ability to work on a cash register, performing sales, returns, gift certificate checks, and credit card transactions.

Answered telephones and performed customer service.

Assisted on sales floor in various departments.

Ticketed clothing.

Performed cash accountability.

Lane Bryant Department Store Sales Clerk, Cashier 1998-1999

Ability to work on a cashier terminal.

Answered telephones.

Performed inventory of merchandise.

Set up displays and fixtures.

Coordinated clothing according to colors and sizing.

Foley’s Secretary 1980-1983

Worked on a cash register, performing sales, returns, and traveler’s checks.

Performed cash handling.

Answered telephones.

Performed ticketing, pricing and inventory of merchandise.

Arranged clothing and maintained fitting rooms.

Set up display props for floor models.

Major Projects

Wheatley High School, San Antonio, TX, 1976-1980

St. Phillip’s Community College, San Antonio, TX 1980-1982

Education

San Antonio, TX, 1976-1980

St. Phillip’s Community College, San Antonio, TX 1980-1982

Education

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