Customer Service Assistant

SARAH CRAIG

714-***-****

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WORK EXPERIENCE

Care UK (LEICESTER, UNITED KINGDOM)

January 2004 - April 2004

Care Worker/Home support care assistant

Helping wash and dress clients, Prepare food, wash, iron, fold laundry, Care for pets, weekly shopping, and basic home cleaning.

Basic physiotherapy

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HSBC (LEICESTER, UNITED KINGDOM)

July 2007 - April 2008

Customer Service Rep

Helping customers arrange their business accounts financially.

Arranging alternative lending methods, going through loan/credit card/overdraft & Insurance applications. Setting up savings facilities, transferring funds and taking payments. Updating data and cold calling.

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Peugeot (LEICESTER, UNITED KINGDOM)

May 2008 - April 2009

Customer Service Rep

Booking in customers for service and repairs though computer system.

Invoicing and pricing up costs of servicing and parts for customers.

Updating spreadsheets and data entry and cold calling.

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Freelance (REMOTE)

Virtual Assistant

Prepare invoices, reports, memos, letters, articles, videos, financial statements and other documents, using word processing, spreadsheet, database, or presentation software.

Article/video writing & creating, proofing & submission.

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SKILLS

I have experience using the following programs:

Windows 98, 2000, XP, Windows 7

Microsoft Word, WordPad, Note Pad,

Excel spreadsheet, Outlook Express, Internet explorer, Adobe Photoshop

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EDUCATION

Rawlins Community College (LOUGHBOROUGH, UNITED KINGDOM) June 1999 - July 2001

Math, English, Science: Pass (GCSE)

Leicester College (LEICESTER, UNITED KINGDOM) April 2004 - June 2005

Associate in Music Theory, Technology, History & Performance, Pass Grade Point Average

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