Garrett Bolling

***** ******* **. ********** ***** MI, 48335

Home: 248-***-**** ● Cell: 313-***-**** ● Email: b4bvdg@r.postjobfree.com

Marketing & Sales Professional

Customer-focused sales and customer service professional with a passion for marketing and a record of success in exceeding sales goals. Organized and detailed with strong organizational skills and the ability to develop, lead, and mentor staff. Excellent leadership, public speaking and technical abilities. Business to business sales experience.

Education

Walsh College, Novi, MI

Project Management Certificate Program, expected completion: December 2012

Fundamentals of Project Management Project Finance, Estimating, and Cost Management

Project Management Tools & Techniques Project Leadership & Management

Bowling Green State University, Bowling Green, OH

Bachelor of Science in Education, Sport Marketing Specialization, May 2010

JJ & Associates, Detroit, MI

SAP Training Program (April 2012 Present)

Experience

Home Depot, Metro Detroit Locations, MI, June 2006 - Present

Operations Supervisor (February 2011 – Present)

• Store key-carrier and selected Manager on Duty on a daily rotating basis.

• Collaborate with store Operations Manager and Loss Prevention to execute merchandise protection standards.

• Assistant executive team in developing sales plans and objectives for fiscal year, including B2B sales.

• Provide excellent customer service to ensure clients’ satisfaction and loyalty.

• Collaborate with management to maintain compliance with store budget.

• Administrative duties: associate accountability, interviewing, scheduling, and performance reviews.

• Order merchandise responsibly for advertisements, end caps, special buys and normal merchandise.

• Selected by District Manager to travel to other stores in district to provide insight and feedback.

• Maintain a high level of professionalism that will have an impact on the entire store.

• Lead inventory prep to ensure an organized environment for accurate inventory counts.

• Assist with coordination of store logistical operations.

• Handle customer cash, credit transactions including, credit offers, promotions, discounts and consumer packages.

Merchandising Supervisor (September 2010 - February 2011)

• Manage all hardware sales and up to 15 team members, including staff hiring, development, and training.

• Utilized marketing and merchandising strategies to increase sales of products and specialty merchandise.

• Created creative displays to ensure appealing appearance of merchandise that increased sales.

• Reviewed reports of sales and merchandising plans to ensure appropriate inventory was available for consumers.

• Traveled to multiple stores within district to ensure displays were in compliance with corporate Plan-O-Grams.

• Participate in monthly staff meetings and shared product knowledge with store sales associates.

• Achieved second place in Hardware sales within district. Attained $3.6M and 12% comp for fiscal year 2010.

Receiving Operations Associate (June 2006 - August 2010)

• Handle shipping and receiving processes for store inventory operations.

• Loaded and unloaded trucks through the use of machine trucks.

• Assist with coordination of logistics.

Computer Systems Assistant (High School) Intern, Comerica Operations Center, Auburn Hills, MI, Summer 2004

• Upgraded computer operating systems to Windows XP including new software for business.

• Troubleshot and assisted representatives with new Operating System.

• Conducted presentation on GAP analysis, research on marketing strategies by geographic area.

• Lead inventory procedure for operations center.

Computer Skills: Excel, Word, PowerPoint, Access, Outlook, Adobe Photoshop, Keyboarding 75 WPM

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