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Customer Service Quality Control

Location:
Worthington, OH, 44130
Salary:
11.00
Posted:
September 16, 2011

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Resume:

Renee Washington

**** *** ***** *******

Parma Heights, OH 44130

216-***-****/216-***-****

b3n159@r.postjobfree.com

Objective To obtain a Construction Estimator position with your company

Education Total Technical Institute Brooklyn, OH

Diploma Electrician Program 2005-2006

Skills

Safety, Tools and Equipment

Residential, Commercial/Industrial wiring and Circuit calculations

Electric Motor Controls

Troubleshooting

Transformers, Single and Polyphase

OSHA laws

Estimating the job

Solid State, Controls and Installation

Managerial (supervised over employees)

Customer Service / Collections

Inventory/Stock

Experience

Ohio Cooperative Solar 2011-2011

Construction Supervisor

Inspect our work for quality control

Schedule jobs for the crews and the company

Manage rehabilitation weatherization, Waterproofing, Installed solar panels on commercial buildings

Measured houses for work orders, took pictures of work when done, send work orders, pictures, and other paperwork to auditors, or contractors for billing

Trained new members and crew leaders for various positions

Work as a regular crew member/Crew leader on all job sites when needed

Estimated each job/ develop new lines of business

Gave a speech at least every Monday in front of the company

Ohio Cooperative Solar 2010-2010

Insulator

Climb up and down ladders 80% of the day

Wet spray insulate rehabbed houses for Cleveland Housing network and various other contractors

Load cellulose and other equipment on and off trucks

Weatherize houses for homeowners

Waterproofing

Drive a box truck 50% of work hours

McDonalds’, Strongsville, OH 2008-2010

Crew Trainer

Cashier at the front counter, cook, prepared sandwiches, took orders in drive thru, train new members

Assisted with inventory and payroll

Cleaned the store when needed

Suggested sales upon customers

GC Services, Strongsville, OH 2006-2008

Portfolio Analyst

Called existing first party GMAC customers to assist with bringing account current

Skipped traced and offered customers assistance with extinctions to bring account(s) current

Lotus notes, Microsoft excel, word power point etc...

Creditors Interchange, Beachwood, OH 2005-2006

Third party Collector

Offered monthly plan with customers to help bring account(s) current

Skip traced third party customers by using accurint

Active Response Marketing, Lakewood, OH 2004-2005

Appointment Setter

Cold called customers to set up appointments to help customers refinance their home in order to pay off outstanding credit accounts etc.



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