Courtney Layton

Experience

Apple Specialist

November 2011-Present

Apple Retail| Lone Tree Colorado

Responsibilities include…

Providing solutions for customer's technology needs

Customer service

Maintaining the company’s image

Sales

Problem solving,

Trouble shooting small devices

Providing basic training for customers on computers and other devices.

International Team Leader- Serbia

September 2010- July 2011

Campus Crusade for Christ Inc | Novi Sad, Serbia.

Led a team of Americans doing non-profit work in Novi Sad, Serbia. Integrated team with multinational team for larger events. Responsibilities included…

Training Interns

Coaching team members

Planning travel to and from international conferences, team vacations and other work related travel

Organizing events such as conversational English classes and camps, workshops for university students, magazine distribution and conferences

Non-Profit Fund Raising

Cross cultural communication & collaboration

Recruiting and Training volunteers

Language learning

Field Staff

January 2009- Current

Campus Crusade for Christ Inc | Colorado Springs

Worked on a team that organized activities at 10 universities in Southern Colorado. Responsibilities included…

Recruiting and Training volunteers

Organizing Events such as weekly meetings, workshops and conferences

Non-profit fund raising

Designing display tables for conferences

Communicating with donors

Advertising conferences through print, Facebook and other social media.

Applicable Skills and Experiences

Conference planning

Strong communication skills

Work well independently and on a team

Microsoft suite proficient

Experience with Facebook marketing

Customer Service

Problem solving

Training experience

Education

Bachelor of Arts Degree in Anthropology (2009)

University of Colorado at Colorado Springs

Volunteer work during collegiate career

Student leader at UCCS Cru

Responsibilities included leading women's groups, planning on and off campus events.

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