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Administrative Assistant Sales Manager Customer Service

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Country: United States
State: Ohio
City: Painesville
ZIP: 44077
Salary: $42,000
Posted date: 10/18/2011   all resumes
Contact Info: ************@**.**.***
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Lori J. Staebler
(440) ***- **** *** Beechwood Ln. Painesville, OH 44077


8/09 to Present Shiffler Equipment Sales, Inc. Chardon, OH
Executive Administrative Assistant to CEO and COO
• Maintain itinerary, travel and meeting schedules for both the CEO and COO
• Assist with meetings(minutes, materials, reporting, power points, AV equipment)
• Assist Supply Chain Manager with annual Vendor Summit
• Address any building needs such as maintenance, repairs, cleaning, yearly inspections, etc.
• Work closely with HR manager to assist with any employee needs or issues
• Trusted with highly confidential information such as layoffs, payroll, and new hires
• Process payroll
• Responsible for programming and issuing security cards
• Assist Accounting Manager with bank reconcilliation, journal entries, daily banking, monthly and quarterly taxes
• Responsible for month end reporting
• Back up the following positions: Accounts Payable, Accounts Receivable, and Clerical Administrative Assistant
• Work with IT department to troubleshoot issues, maintain and update ERP, process data uploads
• Knowledgable with Standard Query Language
• Expedite sales and purchase orders by working with key departments
• Process stock and vendor returns
• Advanced Excel, Microsoft Office, software, and computer skills
• Train new employees on various company programs
• Create and maintain multivalue data sources in Mits Reporting
• Create and update dashboards in Mits Discover

9/07 to 8/09 Shiffler Equipment Sales, Inc. Chardon, OH
Accounting Clerk
• Assist Accounting Manager
• Balance Monthly Bank Reconciliation
• Enter Monthly Standard and General Journal Entries
• Assist with year end audit
• Download Daily Banking
• Responsible for all month end reporting
• Sales Reporting
• Data Analysis
• Back up Accounts Receivable and Accounts Payable
• Monitor Line of Credit
• Assist Sales, Marketing, and Operations when needed
• Assist with Excel Training
• Program Sales Reps Sales Alerts Dashboards
• Work with purchasing on pricing projects
• Calculate monthly commissions for sales reps
• Upload marketing lists into CRM
• Create and maintain multivalue data sources in Mits Reporting
• Train employees how to use Mits Discover and Mits Reporting

2001 to 2007 Countrywide Home Loans Mentor, Ohio
Regional First Vice President Administrative Assistant II
• Responsible for collecting proper documentation for marketing service agreements to prevent state audits
• Develop, coordinate, and present power point presentations, and training materials for new employees
• Training includes, 203K Loans, New Hire Orientation, Lotus Notes, Pricing
• Monitor Ohio and Pennsylvania state bond programs and act as a liaison between Countrywide and the government agencies to solve issues that arise
• Coordinated training to help reduce bond program deficiencies and increase first time approval rating
• Help understaffed branches with stacking and shipping loans
• Responsible for handling highly confidential information such as layoffs
• Troubleshoot with key departments to resolve customer service and regional issues
• Designed loan economics worksheet to monitor pricing exceptions
• Manage a variety of reports to assure all seventeen offices are in compliance
with all state and federal regulations
• Maintain itinerary, travel and meeting schedules
• Coordinate Sales and Operations Meetings
• Secure necessary information from all branches for timely data input of reports
• Word processing experience: Microsoft Word, Lotus Notes, Excel, PowerPoint
• Proactive in managing and organizing projects
• Support and assist the Senior Vice President and Regional Operations Manager with work projects and assignments as necessary
• Support Divisional office with reports, and train other regional assistants


Lakeland Community College
Ohio University
Mentor High School
Lake Erie Barber College

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