Sales
Resume:
Robert LaFrenz
Fair Grove, MO *****
************@*****.***
OBJECTIVE:
To aggressively prospect, maximize sales and customer service; provide exemplary customer service through team work and to advance with in.
PROFESSIONAL EXPERIENCE:
AT&T, Kansas City, MO April 2011- July 2011
Small Business Sales- Leveraged Service Repetitive
• Customer service/ Sales
• Accurately completed 90 plus calls per day, up selling customers
DreamWalker Farrier Service, Pleasant Hill, MO February 2010 – April 2011
Farrier Service
• Market toward equine owner for horse care
• Provided exceptional hoof care/knowledge
Time Warner Cable, Kansas City, MO September 2006 – February 2010
Inbound Sales
• Awarded multiple prizes/awards due to high sales
• Ranked consistently in Top 3 out of 26
• Accurately completed 90 plus calls per day
Allied Staffing, Overland Park, KS February 2006 - September, 2006
Customer Service/sales
• Customer service/ Sales
• Temp to Hire for Time Warner Cable
Mulberry Street Mortgage, Liberty, MO August 2005 - January, 2006
Mortgage Consultant
• Submit and process mortgage loans up to $375,000
• Effectively marketed toward realtors
• Complete cold calls to generate leads
Sprint/Nextel, Overland Park, KS March 2005 – August 2005
Retail sales manager
• Enhance Customer Satisfaction through leadership and training
• Evaluate daily profitability and adjust schedules to meet the needs
• Exceed goals up to 120%
• Over saw staff of 8 to 10 employees
Verizon Wireless, Overland park, KS
Retail sales manager February 1998 – March 2005
• Increased gross sales 106% with in one year
• Exceeded established goals by 201%
• Managed Staff of four to 7 employees
EDUCATION:
Hotel restaurant Management 1994
Alexandria Technical College
Alexandria, MN
COMPUTER PROFICIENCY:
Proficient in Microsoft word, Excel, Outlook, Illustrator and Adobe.
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