OBJECTIVE

A management or marketing position that requires excellent interpersonal, organizational, and creative skills. Would welcome assignments in sales/marketing, hospitality, advertising and customer service.

EDUCATION

University of New Orleans New Orleans, LA

Bachelor of Business Administration July 2006

Double Major: Business Administration and Marketing

Minor: Economics

GPA 3.78

New York University New York, NY

STERN Business School Dec 2005

GPA 3.69

ESPOL University Guayaquil, Ecuador

Concentration in Management May 2004

GPA 3.9

PROFESSIONAL PROFILE

Management

• Supervised various sports recreational activities.

• Developed and preserved knowledge of market trends.

• Managed a portfolio of top clients and different services to fulfill their needs.

• Maintained contact with customers base to monitor future business/ lucrative projects

for the company.

• Territorial Development and expansion with well known customers.

Interpersonal

• Demonstrated effective persuasive skills in sales and hospitality.

• Prospected new client relations and enhanced existing ones through telephone, sales calls, Webex online meetings and effectively written communication.

• Worked as a group leader in my company among different departments.

• Provided excellent customer service by phone and in person, powerful but gentle closing abilities.

• Passion for gaining personal relationships with clients especially in trade shows, customer’s visits and industry meetings.

Organizational

• Provided administrative support in producing all forms of office communications.

• Prepared productive reports for potential customer’s investigation.

• Organized and recorded data as an office assistant.

• Recognized by management as being efficient, self-managed and detail-oriented.

• Developed and maintained relationships with clients and designed promotional programs to drive sales

• Counted four cash drawers daily; responsible for more than $85,000.

• Processed cash and credit transactions.

• Kept accurate, current computer records of inventory

• Played an active role in the selection of hiring and training of potential candidates.

HONORS ,DIPLOMAS AND PERSONAL AWARDS

Member of the Dean’s list in the Business College

Ranked 3rd with best GPA out of 120 students in Guayaquil-Ecuador

Diploma do Casa Brasileira do Portugues (Portuguese Certification)

SELECT ORGANIZATIONS AND ACTIVITIES

Currently volunteer at LA-SPCA Fall 2009

Dale Carnegie Leadership Seminars Winter 2009

Latin American Student Association, Public Relations and Events Coordinator Spring 2005

American Marketing Association, member Spring 2005

International Student Association, member Fall 2004

LANGUAGUES

• Speak, read and write fluent English, Spanish, and Portuguese

SKILLS

• Microsoft Office: Word, Excel, Microsoft PowerPoint, Access.

• Flash Macromedia Animation.

• Extra: Mathematical and Statistical Knowledge.

• I-Avenue and WebEx online meetings

PROFESSIONAL EXPERIENCE

Intralox L.L.C New Orleans, LA

International Account-Sales Representative 2007-Present

Sheraton Hotel New Orleans New Orleans, LA

VIP Guest Service Agent 2006- 2007

Victoria’s Secret Store New Orleans, LA

Team Leader-Sales Representative 2004- 2005

Eagle’s Landing Golf Country Club Atlanta, GA

Outside Events Coordinator Summer 2005

Popsy Pop Ice Cream Company Audubon, NJ

Sales Inventory Assistant Spring 2004

Merry-go-round Transportation Cedar Grove, NJ

Office and Director Assistant Spring 2003

References: Available Upon Request

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