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Quality Assurance Manager

Location:
United States
Posted:
February 21, 2012

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Resume:

Broderick Booker

**** ******** **** **

New Caney, TX 77357

713-***-****

ai51xy@r.postjobfree.com

OBJECTIVE

To obtain a position with a growing company where over 12 years of experience in document managing will be valuable and opportunities for growth are available.

QUALIFICATIONS

Able to work independently with minimum supervision.

Demonstrates initiative, reliability and good judgment.

Able to manage multiple tasks and prioritize duties in order to meet strict deadlines.

Close attention to detail with emphasis on accuracy and quality.

Ability to learn and follow very detailed procedures and instructions.

Effective and professional written and oral communication.

WORK EXPERIENCE

Document Control Clerk 10/2008 – 12/2011

AbeoMed Houston, TX

Assisted in establishing procedures, workflow, and expectations at the onset of contract with Texas Children’s Hospital.

Worked with anesthesiologists to resolve issues and suggested ideas for improving workflow between sites.

Ensured lines of communication remained open between off site management in Fort Worth and hospital administration

Prepared patient tickets for coding by collecting, classifying and verifying tickets

Consistently met deadlines for scanning and indexing patient tickets to assist the company in reducing billing turnaround.

Assisted billing/coding specialists by researching patient information.

Coin Teller 3/2005 - 10/2008

Dunbar Armored Houston, TX

Process and prepare bank and commercial deposits and orders.

Responsible for inventory control and coordinating shipments to the Federal Reserve.

Work with branch manager to develop best course of action for new customers.

Balance daily transactions by verifying totals against deposit slips or other documents.

Sort, count, and wraps coins, using various machines or by hand, according to denomination and prepare for distribution.

Record machine totals, shortages or overages, and value of mutilated and counterfeit coins removed from circulation.

Document Control Clerk 1/2004 - 2/2005

Venturi Staffing Houston, TX

Provided the necessary clerical responsibilities to assist the attorneys, and paralegals and legal secretaries in smooth and efficient operation of their copy centers.

Used digital scanners and copiers to produce quality images, enlargements, reductions and booklets.

Cleared jams and replaced paper and staple.

Ensured projects were completed and sent to courthouse in a timely fashion.

Assisted with quality analysis of scanned documents.

Document Imaging Specialist 1/1998 - 12/2003

SourceNet Solutions Houston, TX

Supervised scanner crew and imaging quality analysis for several clients.

Created accurate images of documents using high-speed scanners.

Responsible for running and un-jamming scanners.

Inspected each scanned image in a quality assurance step.

Able to archive and retrieve hard copy imaged documents.

Elevated unresolved software /hardware issues to Manager.

Prepared reports detailing progress and identified obstacles to complete projects by deadlines.

EDUCATION

1985 - 1990 Eisenhower High School Houston, TX

High School Diploma

1991 - 1992 Prairie View A&M University Houston, TX

1992 - 1993 University of Houston Houston, TX

SKILLS

Multiple Brands of Hi Speed Scanners

Various Digital Copiers

Microsoft Outlook, Word, Excel

MS Windows XP and 7 IXOS Scanning Software

SAP Business Software

EPIC Medical Patient Tracking Software

Medsuite Billing Software

Medicare Insurance Verification

REFERENCES

Available upon request



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