Debra Bennett

*** ****** ****** **.

Dunlap, TN *7327

ahusa8@r.postjobfree.com

423-***-****

Resume:

Education

****-******* *********** ***** ********* College (AS in psychology) working towards BS now.

1987-1988 Branell College Hendersonville, TN

(Diploma in Computerized Acc.)

I was an honor graduate with a GPA of 3.98

EMPLOYMENT

7/11/10- current

Arise.com-AAA Emergency Roadside Dispatch

Duties include but not limited to receiving incoming calls for service, processing orders, dispatching Tow trucks across 4 states and following up to ensure member satisfaction.

1/2009-6/2010 Henderson Homes, Owner/Supervisor Rick Henderson 423-***-****

Job Service Coordinator

Duties include but not limited to coordinating the different crews to applicable work on houses on very complex time schedules....ex, plumbers, electricians, drywallers, carpenters etc... Reason for ending employment...Contractor shut down

2/2007-12/2008 Professional Transportation Inc. Supervisor John Grider 1-877-***-**** x 1 ask for

Supervisor John Grider

Customer Service Dispatch Center (call center)

Receive, Create and implement transportation orders from 5 major railroads across the united states...I handle all aspects of transporting railroad crewmen from one location to another...from receiving the order from the railroad to dispatching the drivers from over 182 cities...this is a very fast paced environment at which I do very well in. I was responsible for on time pickup and delivery as reviewed by DOT regulations. I was accountable to all trainmaster, chiefs, immediate supervision as well as terminal managers, regional mgrs and operations support for over 182 cities...I worked 70hrs a week for most of the last year. …. Reason for ending employment.....Took another job with Henderson Homes which was more money and less hours.

1/2005-3/2008 Majic Kleen

Partnership/ Mark Jackson 812-***-****

Overseer of jobs, sales, payroll, hiring, job coordination.

Duties included but not limited to drumming up new business, responding to free quotes, overseeing completion of service work, payroll, hiring....etc. any and all office duties included.....Reason for ending employment....Divorce. Husband was my partner i gave up my half of bus. for house.

2002-2005 Jackson/Hewitt Tax Services Evansville, IN

Tax preparer

Greet clients, prepare taxes, print out checks, balance book at end of the day, handle any customer service problems that arose.

1997 - 1998 WSTO Radio Station Evansville, IN

Secretary

Secretary to sales team, answered phones, printed fliers for special upcoming events, and worked with public.

1991-1993 Ace Communications Indianapolis, IN

Customer Service Rep

Received all orders, handled all customer complaints, handled all credit card billing. This was a mail order company. Payroll and supervised shipping of product

1988 - 1991 Precision Tune Indianapolis IN

Assistant Manager

greet customer, write up work orders, sell jobs, payroll, trained other store managers on our computer system. I filled in at 8 other stores when managers went on vacation.

1985 - 1987 Ryder FCS Corporate Nashville TN

• Emergency trip permit coordinator

• received and ordered oversize permits for 52 other trucking companies through state offices wired them to drivers at truck stops complete all billing for permits and approved wire service bills before payment.

SPECIAL SKILLS

Strong customer service background

Work Well with public

Dependable

Team player

Data Entry

Organized and detail oriented

Knack for understanding procedures and logistics

Strong skill in time management

Consistently maintains a positive attitude and enjoys helping people

Produce quality work even when under extreme time pressure and deadlines

Will follow through with responsibilities and commitments

Comfortable with public speaking

Many years of experience successfully managing and organizing personal time and workload

A problem solver who quickly grasps complex situations and turns them into manageable tasks

OTHER INTERESTS: Received Coach of the year Award in 1997 for coaching basketball and baseball at Ross Community Center for underprivileged kids.

Personal References:

JoAnn Scott Dunlap, TN 1-423-***-****

Don Fosnight Dunlap TN 1-423-***-****

Barbara Cobb Chillicothie, OH 1-330-***-****

Rev. David Bennett Holmesville, OH 1-330-***-****

David Bauman, Evansville IN 1-812-***-****

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