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Field Tech/Engineer/Sales/Project Manager

Location:
Arlington, TX
Posted:
July 27, 2011

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Resume:

Kevin E. McGarrell

**** **** ***** ** 480-***-****

Arlington, TX 76018 SUMMARY ah7bo4@r.postjobfree.com

Accomplished networking professional with proven experience in sales support, customer service and solution set creation to consistently exceed customer requirements. Flexible with the ability to complete goals on time with minimum supervision and maximum performance level. Team player with demonstrated interpersonal and communication skills, both oral and written. Ranked High Achiever during all management reviews at Nortel Networks. Experienced with high level of expertise and working knowledge of Microsoft Office software including Word, Excel and PowerPoint. Highly skilled in trouble-shooting digital circuits using various test equipment and procedures. Highly skilled in the installation, splicing and testing of copper and fiber optic cable plants. Certified to perform moves, adds, changes and database administration for Nortel Network’s and Meridian 1 switching equipment. Certified to install and program Nortel Network’s BCM VOIP Platform. Certified on CS1000, Norstar CICS and MICS systems. Certified on Nortel Network's Optical Networking Portfolio. Installed Optera Metro Network Ramstein AFB, Ramstein. Germany.

EXPERIENCE

Nicholas Construction Services, inc 2007-2011

Project Manager/Engineer, Ft Sill, OK (2007-2011)

Start up ITS group for major Infrastructure Installation at Ft Sill OK to support new AIT and 31st ADA training facilities.

Manage all business dealing with this new group inside Nicholas Construction Services, inc.

Qwest 2006-2007

Sales Engineer, Phoenix, AZ (2006-2007)

Pre Sales engineering and design. Support Mid Markets Sales team. Input orders and track through delivery ensuring configurations are accurate and due dates are met or exceeded.

Present demonstrations and quotes with sales to potential clients focusing on Nortel BCM, Cisco Call Manager and Qwest Integrated and promotional products. Provide technical support on complex portfolios including Hosted VOIP and Qwest Metropolitan Optical Ethernet.

AZ-RED, REALISTIC ENGINEERING and Design 2005-2006

Owner, Surprise, AZ (2005-2006)

Project engineering and design. Manage projects and provide customer service. Manage crews and support the field with equipment and change orders as needed.

Present demonstrations and quotes with sales to potential clients focusing on Nortel BCM and data portfolios. Provide Nordx/CDT and Hubbell structured cabling solutions. Plantronics authorized reseller.

Copperstate Technologies 2003-2005

Project Manager/Engineer, Glendale, AZ (2003-2005)

Pre Sales engineering and design. Project manage and provide customer service. Manage crews and support the field with equipment and change orders as needed.

Present demonstrations and quotes with sales to potential clients focusing on Nortel BCM and data portfolios. Provide Nordx/CDT structured cabling solutions

KEVIN E. MCGARRELL PAGE TWO

Tri-City Communications 2002-2002

Sr. Project Manager, Virginia Beach, VA (2002-2002)

Manage crews, Install and test cabling systems for Verizon Communications focusing on BCM implementation for Virginia Beach Schools.

Worked on quotes and proposals for development of commercial business.

Nortel Networks 1996-2001

Sr. Optical Network Engineer, Richardson, TX (2000-2001)

Promoted to Senior Engineer due to outstanding customer service.

Provided consultation services to customers in the selection of SONET, DWDM and Optical layer transmission equipment.

Maintained accurate records of all optical infrastructure equipment and redlines as needed.

Prepared requests and reports, providing accurate data for prompt delivery and installation of equipment.

Account Engineer/Validation, Alpharetta, GA (1998-2000)

Received Spot Awards for outstanding productivity and dedication.

Provided consultation services to customers, sales and marketing providing technical expertise in the selection of SONET, DWDM and Optical layer transmission equipment.

Prepared proposals and equipment specs for sales and marketing to use for customer presentations.

Coordinated delivery dates and communicated with Order Management to ensure timely delivery of transmission equipment.

Employee Development Prime, Alpharetta, GA (1997-1998)

Responsible for delivering corporate initiatives to employees outside of the normal office environment.

Trained employees and management team in organizational initiatives to work better in a global environment.

Quote Specialist, Alpharetta, GA (1997)

Responsible for Engineering and Installation service quotes to Sales/Marketing as requested.

Provide support to Sales/Marketing and Customer Service organizations on network and service Scope of Work for proposals being presented to customers.

Field Technician, Alpharetta, GA (1996-1997)

Responsible for installation and testing of OC-12 and OC-48 Fiber Optic Transmission equipment.

Perform in-charge functions as assigned. Train new employees. Ensure that total project costs do not exceed quoted costs. Ensure quality inspections are performed and customer satisfaction is achieved.

Milcom Systems, Virginia Beach, VA 1992-1996

Electronic Technician II

Responsible for installation and testing of Asynchronous Fiber Optic Transmission equipment at The

Naval Weapons Station Yorktown, VA and MCAS Iwakuni, Japan.

Perform in-charge functions as assigned. Train new employees. Ensure that total project costs do not exceed quoted costs. Ensure quality inspections are performed and customer satisfaction is achieved.

Technical Aid Corporation, Vienna, VA 1989-1992

Field Service Engineer

Responsible for installation and maintenance of T1 and digital circuits for ICC in Washington, D.C.

KEVIN E. MCGARRELL PAGE THREE

EDUCATION/TRAINING

Dale Carnegie Course. Completed 21 August 2000.

Villanova University, Fundamentals of Project Management. Certificate 29 July 2002.

Nortel, Meridian 1 Option 11 Installation and Maintenance Course. Certificate of completion 15 Jan. 2005.

Nortel, Norstar Accelerated Accreditation Course. Certificates and tests passed. 12 June 2003.

Nortel, BCM 2.5 Hardware Overview, Installation and Core Programming. Certificate. 19 July 2002.

Nortel, BCM 3.5 Boot camp. Certificate and tests passed. 18 March 2003.

Nortel, Meridian 1 Rel. 25 Database for Technicians. Certificate. 16 November 2001.

Nortel, OPTera Metro 5200 OAM&P, SLAT. Certificate. 21 February 2001.

Nortel, OPTera Connect DX and 1600 LH Amp SLAT. Certificate. 25 January 2001.

Nortel, OPTera LH OAM&P. Certificate of completion. 04 October 2000.

Nortel, Transportnode OC192/DWDM/MOR SLAT. Certificate of completion. 25 August 2000.

Nortel, Transportnode OC192/MOR Engineering. Certificate of completion. 15 January 1999.

Nortel, Transportnode OC12/OC48 Engineering. Certificate of completion. 29 January 1999.

Nortel, Accessnode Express OAM&P. Certificate of completion. 12 June 1997.

Nortel, S/DMS Accessnode Engineering and Planning. Certificate of completion. 30 April 1997.

Nordx/CDT IBDN Engineering and Installation. Certificate of completion. 22 March 1996.

Nortel, DMS-1 urban Operation, Maintenance and Installation. NTI Certificate of completion. 29 Jan. 1993.

Nortel, FMT-150 B/C/D Operation, Maintenance and installation. NTI Certificate of completion. 21 Jan. 1993.

Nortel Networks, Data Communications 101.

Qwest, Networking Essentials. Certification



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