Customer Service High School

Malcolm Brown

*** ***** **** *** **. Vernon, NY *0550

Phone: 347-***-****

E-mail: *************@*****.***

Objectives

Seeking an entry-level position for utilizing my acquired skills and recent educational background to an organization offering opportunities for growth and advancement while creating a productive and professional environment for my fellow colleagues and myself.

Education

B.A. in Sociology/Minor in Management

• Dowling College Oakdale, NY

• High School Diploma (9/02 – 6/06)

• Mount Vernon High School

Experience

Security (5/09 – current)

CSC Security – Westchester Medical Center (Westchester, NY)

• Shift Supervisor

• Patrolled hospital

• Write daily reports

• Contact and escort police officers and firefighters

• Responsible for handing all visitors there passes

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• Guidance Counselor 2/10 – 5/10

• Wyandanch Memorial High School (Wyandanch, NY)

• Internship

Security (6/08 – 5/09)

U.S. Security (New Rochelle, NY & White Plains, NY)

• Responsible for securing the complex with routine rounds

• Responsible for having all visitors sign in

• Responsible for giving all visitors parking passes

• Responsible for announcing to all residents of visitors

Mentor (9/02 – current)

Boys and Girls Club (Mount Vernon, NY)

• Helped youth from 9-14 with homework

• Organized and led workshops

• Played games, led arts and crafts, and supervised field trips

• Handled office work (telephone, etc)

Waiter (11/05 – 8/07)

Friendly’s (Scarsdale, NY)

• Provided good on-time customer service

• Took orders and served meals

• Managed currency as cashier

• Helped cleaning kitchen

• Assisted in promotional ideas

• Handled all garbage to the dumpster

Skills

Computer skills, PowerPoint, Microsoft Word, Excel, Outlook, QuickBooks, Internet research

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