Customer Service High School

Yi Lin

** ********* ****** **** **

New York, NY 10038

Phone: 917-***-****

E-mail: ************@*******.***

Objective: To obtain an entry level position where I can utilize my skills and where I can gain more experience in the Hotel..

Work Experience:

November 2007-Present TD Bank New York

Teller

Handled cash transactions.

Balanced cash box and solved teller’s differences at end of day.

Provided support to assist customers.

Provided excellent customer service.

2003-2005 New Century Department Store China

Cashier

• Completed daily transactions with customers where excellent service was provided.

• Introduced new products to customers and made them interested in the product.

1999-2003 Chong Qing University China

Summer Intern/Teacher Trainee

 Assisted teachers in the Chong Qing Primary School.

 Enhanced my English skills.

 Helped students with their questions.

 Communicated with students and their parents with any inquires.

Education:

March 2007 – November2007 New York Institute of English and Business New York

 Mastering and enhancing my English skills.

1996-1999 Ba Xin High School China

 High School Diploma obtained.

 Studied Accounting, Computer skills and English.

 Graduated with rewards and scholarships.

Languages:

 Ability to speak English and Mandarin.

Skills:

 Ability to acquire new skills and adapt to environments quickly.

 Excellent communication skills and team work.

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