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Human Resources Quality Assurance

Location:
Omaha, NE
Posted:
September 25, 2023

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Resume:

VALERY A. WELTON

Omaha, NE linkedin.com/in/valerywelton

205-***-**** adzyg1@r.postjobfree.com

HUMAN RESOURCES PROFESSIONAL

Business Growth & Expansion Executive Advisor International Strategy

Strong Leadership HR Operations Talent Management

Strategic, polished, and highly collaborative HR professional with 15+ years of progressive experience designing, building, and running the HR function in the hospitality and cruise line industries. Stellar record of partnering closely with ownership and executives to direct strategies and best-practice allocation of resources while supporting the achievement of strategic business objectives. Confidently and successfully lead organization, staffing, development, and day-to-day management of the human resources functions. Strong communicator with all levels of diverse staff, executives, and clients.

CORE COMPETENCIES

HR Operations & Coordination Risk Assessment, Compliance & Mitigation Upskilling Relationship Management Wage Analysis Worker’s Compensation Employee Development

Career Development & Transition Global Communications Client Interaction Ethical Practices Leadership Administering Employee Benefits Managing Legal and Compliance Practices

Diversity Awareness Cultural Assimilation Organizational Design Critical Evaluation Customer/Quality Focus Performance Reviews Managing Recruiting and Hiring Process

PROFESSIONAL EXPERIENCE

DoubleTree by Hilton-Downtown, Omaha, NE 04/2022 to 03/2023

DIRECTOR OF HUMAN RESOURCES

Notable Achievements: Directed all HR activities for a workforce of 80 employees. Advised and collaborated with the executive committee members to provide key updates, reinforce the business value of HR, and implement programs beneficial to the organization. Successfully implemented an on-boarding program, which initially, increased employee satisfaction.

• Led, managed, and developed one direct report.

• Prepared and managed the HR Budget.

• Managed Hilton University and The Lobby training.

• Participated in the Hilton CARE Committee.

• Increased the perception of HR as a true business function by streamlining the efficiency and aligning programs and practices to Corporate strategies to increase revenue and employee engagement.

• Redesigned and hosted new hire orientation to create excitement and pride with new hires.

Hilton Nashville-Downtown, Nashville, TN 06/2018 to 03/2020

DIRECTOR OF HUMAN RESOURCES

Notable Achievements: Consistently maintained turnover rates below 30% by focusing on enviable culture, positive work environment, competitive benefits, and other strategies. Directed all HR activities for a workforce of 280 employees. Advised and collaborated with the executive committee members to provide key updates, reinforce the business value of HR, and implement programs beneficial to the organization. Successfully passed the Hilton Quality Assurance for 2018 and 2019.

• Oversaw implementation of HRIS system and subsequent staff training.

• Led, managed, and developed two direct reports.

• Prepared and managed the HR Budget.

• Managed Hilton University and The Lobby training.

• Participated in the Hilton Blue Energy Committee.

• Designed and implemented mid-year engagement and employee satisfaction surveys to assure staff retention and optimal engagement.

• Increased the perception of HR as a true business function by streamlining the efficiency and aligning programs and practices to Corporate strategies to increase revenue and employee engagement.

• Redesigned and hosted new hire orientation to create excitement and pride with new hires.

The Hotel Contessa, San Antonio, TX 11/2015 to 06/2018

DIRECTOR OF HUMAN RESOURCES

Notable Achievements: Consistently maintained turnover rates below 30% by focusing on enviable culture, positive work environment, competitive benefits, and other strategies. Directed all HR activities for a workforce of 280 employees. Advised and collaborated with the executive committee members to provide key updates, reinforce the business value of HR, and implement programs beneficial to the organization. Successfully passed the Hilton Quality Assurance for 2018 and 2019.

• Led, developed, and mentored two direct reports.

• Prepared and managed the HR Budget.

• Chaired the Safety Committee, to ensure safety compliance, among all employees.

• Built staff capacity and enhanced performance by proving training, guidance, and support.

• Developed and administered programs, procedures, and guidelines to directly align the workforce with the strategic company goals and initiatives.

• Established and drove a monthly employee recognition program for front/heart of the house.

Viking Ocean Cruises, Basel, Switzerland 03/2015 to 08/2015

SHIPBOARD HUMAN RESOURCES MANAGER

Notable Achievements: Effectively managed the needs of 700 crew members from over 30 different countries. Partnered with the executive committee to ensure overall crew welfare/satisfaction for hotel and marine departments. Led the HR start up efforts and team prior to the launch of the Viking Star, including policies and employee engagement focus, employee needs and executive expectations.

Royal Caribbean International, Miami, Florida 04/2010 to 01/2015

SHIPBOARD HUMAN RESOURCES MANAGER

Notable Achievements: Administered, managed, and ensured for the welfare of 900 to 1,200 crew members from over 45 different countries. Spearheaded and supported HR team including two managers, crew administrator, and crew relations specialist. Recognized for successfully passing the MLC 2006 reviews for 2012 – 2014. Achieved crew satisfaction goals set by executive team (2010 – 2013).

Additional Experience: HR DIRECTOR, The Wynfrey Hotel. Birmingham, AL; HR DIRECTOR, Adam’s Mark Hotels & Resorts/Hilton Daytona Beach Oceanfront Resort, Daytona Beach, FL; ASSISTANT HR DIRECTOR, Adam’s Mark Hotels & Resorts, Denver, C

COMPUTER/TECHNICAL SKILLS

Microsoft Office Suite, Word, PowerPoint, Publisher, Excel

Workday/Paycom/Ultipro, HRIS Systems

MEMBERSHIPS & CERTIFICATIONS

Certified Hilton Trainer - 2019

Society for Human Resource Management (SHRM) - 2016 - Present

EDUCATION

Bachelor of Science - Business Administration - Kansas State University, Manhattan, KS



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