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Technical Support C C++

Location:
Scottsdale, AZ
Salary:
85000
Posted:
September 21, 2023

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Resume:

602-***-****

adzuy5@r.postjobfree.com

LinkedIn = Arthur Reeves

* **** * ****** ***.

Arthur B. Reeves

Objective:

2021– Present- JGPGlobal Corp. LLC – CIO / Director of Information Technology and Cyber Security – Non-Profit Web: https://jgpglobalcorp.com/

Provide top-notch Enterprise-wide system vulnerability (Hacking) assessments, risk management, meter scoring, and reporting services via advanced analytics for small to mid-ranged sized businesses.

Provide security remediation action plans and prioritization of Enterprise-wide mission critical business applications.

Generate predictive modeling scenarios for future hacking attacks and prioritize potential future cyber security risks and weaknesses.

Provide architectural security oversite for Azure Cloud and VMware farm environments. Assistance with VMware template creation, Clone migrations and connectivity troubleshooting.

Premier Partnership with Microsoft Support for key vulnerability and patch remediation.

Help organizations to measure their remediation performance by prioritization of those vulnerabilities that matter most, based on the following 4 Core Components.

Component 1: Vulnerability Scoring.

Component 2: Asset Scoring.

Component 4: Internal vs External IP Scoring.

Component 3: Risk Meter Score

Note: Kenna risk scores are based on predictive modeling using real-world threat data measured against historical results.

Provide advice, patching implementation, assistance, reporting, staffing, training, and technical support to customers, leaders, and support staff.

Disciplines Include: IPSec, AppSEc Stacks, AppSec Custom Field creation, Risk Grouping, Creation of API Roles and Custom Roles.

Programming: PowerShell, Python, SAP, Azure Cloud, JAVA, C C++, Data Analytics, SQL scripting. MSQuery, Data Modeling and ChatGPT (AI), CertUtil.

2008 – 2021 – CVS Pharmacy / AETNA Insurance Corp / Coventry Healthcare Corp. (602) 431- 7000 4025 E Cotton Center Blvd, Phoenix, AZ

SE ( SR Systems Engineer III), Systems Integration, VMware Systems / Azure Cloud Engineer / Analyst /Enterprise SSL Certificate Manager

10+ years of experience in VMWare and Cloud Technologies, development and implementation of numerous load balanced clinical and business applications for CVS, AETNA and Coventry. Disciplines include: Azure VM/Cloud Technologies, Including deployment, Virtual environment design architecture, migration, Cloning, maintenance and Virtual server troubleshooting. Led Manager for Enterprise Digital SSL Certificate Environment; impacts include Medicaid, Medicare and all Enterprise Digital Certificates for all Clinical and Business Applications for AETNA. Mastery of Active Directory and implementation of Group Policies and Policy enforcement. Collaborated with a wide range of internal and external partners in order to ensure proper security protocols and guidelines were adhered to via KENNA Security (CISCO) Score Advanced Analytics.

5+ Years of Experience with Microsoft Software Center, patching, Software distribution, configuration manager, OS deployment to servers, managing clients and, licensing, Use of Cloud-based resources and Azure Active Directory authentication and discovery. I was personally responsible for patching deployment and post checkouts and patching troubleshooting for all Tucson, Arizona facilities. Including partnering with our internal and external Clinical and Business application owners.

7+ years’ experience in the following areas: Active Directory Design, VMware Technical and Business Model integration, Express Route and configuration of Windows 2012 Server, Windows 2008 Server, W2k3 sunsetting, VM creation, migration and template structuring and cloning to 2k8 /2k8 R2 or 2k12 / 2k12R2 Virtual operating systems. Programming and Architecture -Directory Security Technologies - Firewalls, Internet Protocol Security (IPsec) and Internet Key Exchange (IKE). 2012 Server administration, TCP/IP Structure and Function -SQL Database, VMWare technology build expertise with VMWare, AZURE / LAN /WAN Engineering. Identity Management (IDM) administrator – LDAP authentication and Role based Security implementation. Strong technical writing, documentation and Visio diagramming skills.

10+ years of leadership and Project Management experience including collaboration with partnering entities in India and England. Ability to negotiate difficult political situations in a tactful and productive manner. Demonstrated strategic vision for maintaining data integrity (H.A solutions) scalability in a large healthcare enterprise comprising of 50,000+ users. Strong understanding of HIPAA regulations and related response strategies for technology in healthcare with yearly re-certification for HIPPA, fraud, waste and abuse. Medicaid and Medicare. Serving as the liaison between the business analysts and the developers.

10+ years of systems development experience utilizing the following languages: PowerShell / Python / Visual Basic, ASP.NET, SAP / JAVA, C C++, and SQL scripting. Advanced analytics, Project management, Strategic planning.

Detail:

1. Key partner in determining Enterprise strategic goals, standards and providing capacity planning and budgetary projections.

2. Created and maintained documentation on SSL Certificate Best Practices and Implementation Standards Enterprise Wide.

3. Performed complex system analysis and development of processing geared towards keeping systems current with ever changing technologies.

4. Provided advice, training, and technical support to customers, leaders, and support staff.

Experience

2000 - 2007 DIGNITY HealthCare INS. formally CHW (Catholic HealthCare West) \ Perot Systems (EDS) (602) 307- 3000 Phoenix, AZ

SE ( SR Systems Engineer III), Systems Integration, Systems Analyst

6+ years of experience in CITRIX administration, development and implementation of numerous load balanced clinical and business applications for Catholic HealthCare West. Disciplines include CITRIX Metaframe 1, 1.8 and 3.x, NFUSE, CITRIX Presentation Server 4.X, Password Manager, Secure Access Manager, Collaboration services and Performance Monitoring. Critical Applications implemented in a CITRIX environment included some of the following: PeopleSoft, Cerner, Computrition, and Lawson.

7+ years experience in the following areas: - Active Directory Design, Technical and Business Model integration and configuration, Unix/Linux, Windows NT 4.0 Server, Windows 2000 Server, Windows 2003 Server, Programming and Architecture -Direct Security Technologies - Firewalls, Exchange Server 5.5 / Exchange 2003 Server administration, TCP/IP Structure and Function -SQL / Oracle Database, VMWare technology build expertise with CITRIX, LAN/WAN Engineering. Novell Directory Services Identity Management (IDM) administrator – LDAP authentication and Role based Security implementation. Strong technical writing, documentation and Visio diagram skills.

3+ years of leadership and Project Management experience of up to 25 people. Ability to negotiate difficult political situations in a tactful and productive manner. Demonstrated strategic vision for maintaining data integrity (H.A solutions) in a large healthcare enterprise comprising of 50,000+ users. Strong understanding of HIPAA regulations and related response strategies for technology in healthcare.

5+ years of systems development experience utilizing the following languages: Visual Basic, ASP.NET, JAVA, C C++, and SQL scripting.

2+ years Crystal Enterprise Administration, Lawson reporting technologies (Report Writer, eBroadcasting, Enterprise Reporting) Knowledge of Lawson Database Structures and Lawson Query Builder.

Detail:

1. Key strategic partner in outlining Enterprise-Wide strategic infrastructure goals, standards and providing capacity planning determinations.

2. Created and maintained technical documentation on CHW Best Practices Standards for the Enterprise, including GANT Charts / Diagrams and Process Flow Charting

3. Performed complex system analysis and development of processes geared towards increasing system high-availability and efficiency.

4. Performed installation, customization and maintenance of Windows NT, Unix, Windows 2000 and Windows 2003 Server operating systems and software products in support of Enterprise business processing requirements.

5. Prescribed system backup procedures for Veritas Backup Exec and directed disaster recovery operations in the event of destruction of all or part of the operating system or other system components.

6. Provided advice, training, and technical support to customers, leaders, and support staff.

1995 – 2000 CSK Auto, Inc. 602-***-**** Phoenix, AZ

Network Admin / Senior LAN Tech / Office Automation Specialist

Responsible for the administration of Checker Automotive, Shucks and Kragens Domain and Directories Services, setup membership groups, file and sharing permissions, management of resources, Windows NT, 2000 and networking (LAN topology & design, and failover/load balancing technology. Experiences with IIS, SQL, FTP, WINS, DHCP, DNS, Apache, RAID Technology, SAN, Enterprise Backup/Recovery solutions

Intricate knowledge of the installation process and configuration parameters for Windows NT Server 4.0, TCP/IP protocols for NT, Internet Information Server, Remote Access Server (RAS) and Dialup Networking (DUN). Cisco router configuration. WAN, LAN.

Managed Domains, users, and group file and sharing permissions. Integrated Dynamic host control protocol (DHCP) and Domain name system (DNS) to our infrastructure.

Extensive knowledge of various protocols TCP/IP, IPX/SPX, NetBEUI, and Microsoft 32-Bit DLC.

Unique and proven methodology for integration, development, deployment, and management of BackOffice applications including updating and troubleshooting problems with Microsoft Exchange Server, Proxy Server, SQL Server, Rumba AS400, MCAFEE Anti-Virus, Office 97/98 and Office 2000, Seagate Backup Exec, and CITRIX Winframe, Terminal Server CMC Administrator, Open Database Connectivity (ODBC), and PeopleSoft Financials. O/S 2

1994 – 1995 MOTOROLA - GED 602-***-**** TAD - Scottsdale, AZ

NETWORK / LAN Administrator – Security Clearance Level III

Responsible for providing secure network solutions for Motorola’s Law Department, Valley Litigation (VLG) and Environmental Issues Management Group (EIM).

Prepared and instituted strategic security detail plans for the implementation of Novell IPX/SPX and Apple Talk Network operating systems.

Provided all network and application support for MSOffice Suite. Lexis/Nexus, UNIX, Xterminal Emulation and TCP/IP. Fortran / Cobol

Headed full Migration from an Apple-Talk Network to Novell Directory Service.

1993- 1994 ESS, Inc. 602-***-**** Phoenix, AZ

SYSTEM ANALYST

Education

1980–1983 Northern Arizona University Flagstaff, AZ

1990–1992 University of Phoenix Phoenix, AZ

BSBA, Business Administration; emphasis - Computer Information Systems.

Graduated Honors.

Special Certifications:

Special Accommodations:

C.C.A. (CITRIX Certified Administrator), C.N.A. (Certified Netware Administrator) HIPPA Compliance Certification. Numerous Listing of other Certifications on request

Ross Perot, Senator John McCain.

*References provided on request



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